Here’s an ongoing problem:
When leadership tries to implement change within an organization, the biggest objection from employees usually is: “You don’t understand my situation.” What this statement really means is: “You do not know my job. You do not realize what I have to deal with on a regular basis, and now you are instituting yet another initiative that will make things more difficult for me on a daily basis.”
When employees do not feel understood, they resist change more fiercely.…
