Tag Archives: management

When employees do not feel understood they resist change

Here’s an ongoing problem:

When leadership tries to implement change within an organization, the biggest objection from employees usually is: “You don’t understand my situation.” What this statement really means is: “You do not know my job. You do not realize what I have to deal with on a regular basis, and now you are instituting yet another initiative that will make things more difficult for me on a daily basis.”

When employees do not feel understood, they resist change more fiercely.

Every strategy should Make a Difference

Isn’t it kind of old to see the word ‘differentiate’ on proposals? I mean, any strategy should be different. And adding the words ‘different’ to proposals doesn’t necessarily make it different. Difference is in the actions. Not the words.

Here’s a thought: Let’s frame differentiation as creating memories.

Look at the video below:

Innovation must reads of the week: Age of Disruption?

There were a lot more interesting reads this week, check out my Delicious bookmarks on Innovation for more.

 

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If you can’t answer these questions, your business is irrelevant

We recently met with representatives from one of the largest energy utility providers in Mexico to talk about their current issues and how we might help them transform themselves.

Before we met, I created a list of 20 questions to ask them. These questions, which went into detail about their their current strategy, could give us a inside look of this company’s thinking and what we might be up against.

Here are a few questions that went unanswered and thus got these executives to shake their heads:

Innovation posts of the week: Fire all the managers

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How to manage through disruption

Kevin Lynch, CTO of Adobe, interviews Stephen Elop, CEO of Nokia.

Mr. Elop has some great thoughts about innovation and about managing through disruption. It’s interesting because both of them worked at Macromedia before it was bought by Adobe. If you remember well, Macromedia used to make authoring tools for CD-Rom’s back in the day before the internet existed.

They saw that the internet was a potentially disruptive force that would undermine their business and so they had to make decisions on where to focus and place their bets. Their bet was Flash and they put all of the resources behind it. Flash went on to become the leading platform for creating dynamic content on the web.

Innovation posts of the week: Anticipate what’s next