We live in a fast moving, complex and uncertain society where industries lines are fading. It’s always been this way, but the accelerating adoption and integration of technology somehow makes it more pronounced and obvious that everything is indeed connected. In this environment, people and companies that survive and thrive are those who know how to learn; fast.
Category Archives: Creativity
Care More: How You Create Loyal Customers and Fans

Metal Gear Solid V The Phantom Pain Birthday Easter Egg
As you may have read before on my blog; I’m a gamer. Have been since my mom gifted me the original Nintendo. As gamers, we all have our list of all-time favorite games. For me, at the top of the list sits the Metal Gear Solid series from Hideo Kojima. While I like the series for many reasons – the sci-fi military angle, the game play, the characters and stories – the attention to detail paid by its creator is what gets me hooked the most; it’s inspiring.
Is Empathy Overrated?
Is empathy overrated? As I posted a few weeks ago, empathy is the greatest creator of human energy; so I don’t believe it to be overrated. Still, there are those who believe too much empathy is not good. One of those people is Psychologist and author Paul Bloom, who wrote a book about the topic. I’ve found it interesting and have been reading and listening to his counter arguments to empathy; the main argument is it’s narrow, biased and therefore puts it ahead of rational thinking.
Contrarian Mindset: The Courage to Be Wrong
A couple of months ago I republished a list of all the ways Misfits (innovators) are misunderstood in the workplace and what they want from their boss to be able to get along with them. It got a great deal of attention immediately after I published it, many Misfits empathized with the list; non-misfits probably didn’t.
So for all of you non-misfits, today I’m going to elaborate on a key attitude of a Misfit: being a contrarian. …
We Need To Think About Failure Differently To Drive Innovation

Yesterday I gave a talk to Foxconn employees and Directors about culture and how it drives innovation. A good way to frame culture is like this: what you reward and what you punish.
With that said, turn your attention to the following tweet:
Empathy is The Greatest Creator of Energy

Illustration by Christian Laborin
If you ever meet me, know that I’m a giver. I really like understanding and helping people, it makes me feel good. I’m the type of person who needs to feel someone’s pain, so it’s natural for me to want mind meld and have a heart to heart with someone. I just can’t discard someone’s pain as if I’m the most important person in the world! …
The Specialist’s Dilemma

Innovation has many enemies, but the one you can count on to rear its ugly head all the time is expertise. You see, true innovation is something new, surprising and radically useful; it’s an order of magnitude better than what currently exists. Expertise driven innovation results in incremental improvements, which is good for stability; but it hinders progress when it comes to making leaps.