Archive for: November, 2012

question to innovate

What can innovators do to improve the chances they’ll encounter serendipity?

question to innovate

This is the ninth of a series of weekly posts where I will answer a few common questions about innovation. Please feel free to add your own response. Also, if you have any questions you think we should discuss, let me know.

Here is a question from yesterday’s #innochat about Serendipity and Innovation. People contributed some great answers, some of which I aggregated below.

My response: Let loose, discover, follow your nose not what people say, embrace chance in every single way. Adopt a “so what, let’s do it” mindset and see what happens. No holding back!

What can innovators do to improve the chances they’ll encounter serendipity?

Question two of yesterday’s Serendipity and Innovation #innochat weekly discussion

Storified by Jorge Barba · Thu, Nov 15 2012 18:37:15

A3: If everyone in the room looks at you with incredulity, stick with it. You could be on the edge of innovation. #innochatShelly Lucas
@jorgebarba frustration and roadblocks often lead to serendipity #innochatKevin McFarthing
Brilliant! "@CreativeSage: Yes, #intuition is very important: RT @InnovationFixer: Listen to the sixth sense – intuition #innochat"Sunil Malhotra
My view is that under the radar iteration of ideas is critical to serendipitous discovery. Lower the stakes! #innochatMatt Kingdon
RT @DrewCM: Another pattern of preparing for serendipity I see today is being open enough to witness it. Be still. Listen. Learn. #innochatCathryn Hrudicka
A3 – be open-minded, have a game plan but not cast in stone, look in the right places, listen to diverse inputs #innochatKevin McFarthing
RT @jmass: If you are curious, serendipity will find you. #innochat [great one!]Thierry de Baillon
RT @marcio_saito: Serendipity requires diversity. Parallel lines never cross. #innochatKellee O’Reilly
One of the best innovation tips I ever learned: Think Backwards. Here’s what I mean: http://bit.ly/WaTdnb #innochatJoe Stanganelli
“@mattkingdon: My view is that innovation is allergic to ‘overthink – it’s a doing not thinking sport #innochat”Brenda Johima

Download the full #innochat transcript.

crappy scissors

Uninnovation: Stuff that sucks is ripe for innovation

Innovation is about fulfilling needs. And there are common products we use everyday that don’t completely fulfill those needs. Take the scissors in the picture above. They cost me $3 USD and they broke after 10 minutes of use.

No way to fix them because what held them together was a screw through a piece of plastic!

Maybe Office Depot made these scissors for the “less than ten minutes of use” market. Or maybe they didn’t care who or what they are going to be used for. Maybe the said “we don’t need to do 3 million hours of real world testing” to make sure they work under all circumstances like Jawbone did with Up.

Or maybe, like most, they’re not in it to make the best product out there. Which is probably true.

A signal that you won’t ever innovate

jose and edwin at the magic behind the magic the process of animation

Last weekend my company, Blu Maya, held a small conference at our office building. The theme of the conference was the process of animation. The event was great, but it could have been even better. Here’s why…

One thing that stood out for me the most, was how most people don’t go to conferences/talks unless it is about their core topic of interest. This is not new, I was expecting this human dynamic to happen. I just wasn’t expecting it to be so obvious.

For example, if I invited a non-animator/artist to the conference and asked them if they were coming, it was normal to hear them say: No, because I’m not an animator.

Really?

Others thought that animation means drawing cartoons. And therein lies the challenge with developing a culture where everyone innovates. If you don’t breakout, you won’t grow. Sure, specializing deeply in one topic is gratifying. But even most people don’t dig deep into a topic and reach a level of mastery. So this is asking too much.

Because creative ideas are born at the intersection of other ideas, you need to develop fluid intelligence to innovate and remain relevant. And, the only way to do that is to develop as many skills as possible. These ideas will not flow from your mind if you hang around the same old box. Go out there and seek new knowledge.

Here’s another way to look at it, do you think every activity we do can be approached creatively? If you answer yes, then you surely want to know everything there is about the creative process. Including how people outside your core topic solve problems creatively.

For most people, this is asking too much. And here’s why:

your brain is not your friend

That’s right, you have to fight your brain’s tendency to take shortcuts. It is best you become aware of how the brain works and not take it for granted. That way you are prepared to “shock and awe” it. Go ahead, take a chance. Surprise yourself. You might find something you thought you weren’t looking for by attending a different type of conference, reading an unknown book or talking to someone you are indifferent to.

milhous jorge

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Innovation must reads of the week: Change consumer behavior with these 5 levers

Innovation must reads of the week: Change consumer behavior with these 5 levers

Storified by Jorge Barba · Sun, Nov 11 2012 12:01:44

How To Disrupt Yourself http://p.ost.im/p/dBhQGcGreg Satell
Great post by Julian Birkinshaw: Making #Innovation a Reality in Your Company http://buff.ly/XuatE8Tim Kastelle
Change Consumer Behavior with These 5 Levers http://s.hbr.org/SRKHqFHarvard Biz Review
How should companies co-create their future with customers? http://qr.ae/8eHEyArie Goldshlager
Hypotheses instead of requirements – RT @ericries: Enabling #Innovation using #LeanStartup http://ericri.es/UBSoOgRalph-Christian Ohr

If you like these links, check out all the previous “Innovation Must Reads of the Week“. And don’t forget to

question to innovate

What question would you ask your company to spark innovative thinking?

question to innovate

This is the eigth of a series of weekly posts where I will answer a few common questions about innovation. Please feel free to add your own response. Also, if you have any questions you think we should discuss, let me know.

Via Quora: What are some of the first questions you would ask your employees and colleagues to spark innovative thinking, or positive change within and without the company?

my fedex order

Surprise and Delight: Two words that enable a memorable customer experience

Technology is an enabler. What is its hidden power when it comes to crafting a memorable customer experience?

Today more than ever, because of the rise of mass communication and customization, having a unique customer experience is a differentiator. Here’s how!

I recently purchased a new laptop directly from HP. Today, the process of buying online is commonplace. We all know the process: you buy, you get a receipt in your email, you then get a follow up receipt with the estimated time and a tracking code. With tracking code in hand, you get to see where your new toy is.

Knowing where your toy is and estimated time of delivery creates a sense of security, but also a sense of anxiety. And, if taken advantage of, a huge opportunity to “surprise and delight” to the provider. Let me explain: