
No one enjoys having difficult conversations, but as a leader you’ll have to have them. No way around it. As parents, siblings, friends, co-workers; we need to embrace having those difficult conversations instead of avoiding them.

No one enjoys having difficult conversations, but as a leader you’ll have to have them. No way around it. As parents, siblings, friends, co-workers; we need to embrace having those difficult conversations instead of avoiding them.

This is a guest post by Francisco Ramirez, CEO of The ACE Group; a customs broker, warehouse operator and ecommerce fulfillment provider that helps merchants reduce their fulfillment costs. This post was originally published on their blog.
Quick, think about the best decision you made this year. Got it? Ok. How did that decision turn out? If you’re like most people, you picked a decision that ended well. Why? Because we tend to judge choices based on outcomes. But this is a problem, and doesn’t lead to better decisions in the long run.
As a leader, how confident are you that employees feel supported and motivated around you? This is an important question for you to reflect on because it is telling in how effective you are at leading. If you believe employees are fired up when they’re around you, then cheers to you. But if employees feel lazy and passive when you’re around, you have to raise the bar; your bar.
How do organizations grow from a startup to an established business? Company growth doesn’t happen in a straight line, but if there was a required first step you could write down something like this: founders delegate and develop leadership team to support company growth.
You know what’s cool? Being a better human. How many of us wake up everyday aiming to make somebody’s life better? Ernie Johnson, co-host of Inside the NBA on TNT, was invited to speak to the University of Alabamo Football team about exactly this question.

Innovation is the opposite of what people think it is; it’s messy and there’s nothing glamorous about it. Anyone who’s been in the trenches will tell you that they don’t really know what’s going to happen. That’s because experience is not a prerequisite for innovation; it’s not. What you gain from venturing out into the unknown and trying to figure out a way forward is grit; you get comfortable with ambiguity.
How do you determine who you choose to follow? What plays into your decision? Sure, likeability is one thing. But the main thing is trust. Trust is the starting point for leading others; trust and leadership go hand in hand.