There’s a comforting narrative making the rounds in boardrooms and LinkedIn posts: “AI will democratize excellence. Everyone will perform like the best.”
It’s a nice story. It’s also dangerously wrong.
There’s a comforting narrative making the rounds in boardrooms and LinkedIn posts: “AI will democratize excellence. Everyone will perform like the best.”
It’s a nice story. It’s also dangerously wrong.
I was listening to a podcast interview with Michael Dell, founder of Dell Technologies, when this landed:
“I stood up and told the company that 5 years from now we will have a new competitor and that new competitor is going to be in every business that we are in and they’re going to be faster, more efficient, and more capable. And they’re going to put us out of business, and the only way that we’re going to prevent that is by becoming that company. It’s gut-wrenching stuff to reinvent and reimagine your business, but if you don’t do it, you go out of business.” — Michael Dell
That quote captures the most uncomfortable truth in business: your biggest threat isn’t a competitor you can see; it’s the complacency you can’t.
Let me break down what Dell is really saying and why it matters more now than ever.
Dell isn’t talking about incremental improvement. He’s describing self-disruption, the discipline to imagine a version of your company that would destroy your current business model, then deliberately evolve into that version yourself.
This isn’t efficiency theater; it’s identity transformation. Reinvention means dismantling the very systems, incentives, and mental models that once made you successful. The processes you celebrated last year become the anchors dragging you down this year.
Here’s how to operationalize self-disruption:
Dell’s insight transcends technology strategy; it’s about evolutionary leadership. He articulates what every founder and CEO eventually learns the hard way: You can’t protect your business from disruption; you can only evolve faster than the disruptor.
It’s a call to creative destruction from within. In the age of AI and exponential change, this mindset separates companies that adapt from those that vanish.
The uncomfortable truth? The competitor that will beat you already exists. It’s either the future version of your company or someone else’s.
Choose wisely.
Bottom line: Find the revolution before it finds you.
Here’s what most leaders get wrong about AI transformation: they think it’s a technology problem. It’s not. It’s a human problem that technology can solve, but only if you build around people, not despite them.
Leadership is just another code word for innovation. Every business I’ve ever dealt with that sought help with innovation had leadership challenges. I’ve always said that if you want innovation, you have to eliminate what stands in its way. And what stands in its way? Old mindsets, outdated ideas, hubris, unquestioned processes and practices.
I was talking with a collaborator last week who kept framing AI as something we’d “layer into” existing processes. Make the workflow faster. Reduce some costs. Optimize what we already have.
A few times a month, I listen to Lenny’s podcast. The interviews are great, but the one I heard recently is a must listen: His interview with Jag Duggal, the Chief Product Officer of Nubank.