Much like corporations become slow and stagnant, our own skills decline as we age; unless we do something about it. Nowhere is this more apparent than in decision making……
Archive for: August, 2014
The best leaders are pattern thinkers
Look at any of the top innovative businesses in the world and you will see that it is driven by an innovative leader. So I was not surprised that yesterday’s post, 5 future-proof questions to ask people in the know, resonated with you.
Jack Martin Leith commented: “Great post. Thank you Jorge. A prerequisite for someone asking those five questions is to be in a state of perpetual curiosity, and I don’t think that can be acquired. Any thoughts?”.
My answer:…
5 future-proof questions to ask people in the know
Leaders should always be asking themselves What’s new?, What’s next? and What’s better?; that’s where the future is. And we can take deliberate steps to answers those questions……
How do you teach an old industry new tricks?
A good mantra for teaching an old industry new tricks is: make the common uncommon.…
Enthusiasm drives employee engagement…and innovation
As much talk and attention innovation gets, the topic of employee engagement isn’t far behind. And with good reason, the latest report from Gallup concluded that only 13% of employees worldwide are engaged at work. Damn!
But Gallup also points out that companies with engaged employees outperform those without by up to 202%, so there’s something we can learn from organizations with highly engaged employees.
It’s important that we must make a distinction here, for an engaged employee is not a satisfied employee. The point being that just because companies post pictures and videos of their employees having fun doesn’t mean that they are also satisfied with their work.
With that said, the following thread on Quora caught my attention because the person responding indicated why she was both engaged and satisfied with her work: Why are so many people content with just earning a salary and working 9-6 their entire adult life?…
Just a little bit better doesn’t delight customers, it puts them to sleep
Let’s be competitive on price and offer just a little bit of better service…
I heard an on the ground salesperson say that on a call last week. I later told the CEO about it and let him know what I thought about “just a little bit”. Below is an extended version of what I said to him. A quick thought is you will never hear innovators say “just a little bit”, only non-innovators say that!
Are radical business concepts the result of luck or foresight?
Where do radical business concepts come from? Luck or foresight?…