Innovation has many enemies, but the one you can count on to rear its ugly head all the time is expertise. You see, true innovation is something new, surprising and radically useful; it’s an order of magnitude better than what currently exists. Expertise driven innovation results in incremental improvements, which is good for stability; but it hinders progress when it comes to making leaps.
Last year I advised a restaurant owner on customer experience strategy for his restaurant. He had previously done benchmarking against other restaurants, but felt and knew he was missing something more deeper, something that would stick with people. Being a giver by nature, he wanted that same attitude to be part of the day to day operation; he felt that was missing. …
No standard behavior change, no innovation. It’s that simple. True Innovation results in a step-change where we can’t imagine going back to the old way, but the road to that outcome is full of rejection. It’s hard to overstate how important this is: if you’re not getting rejected you’re going the wrong way.…
in Podcast
Is the internet bringing out your dark side? Technology is changing our personalities – for the worse.
The internet changes the way we think and act. I don’t know about you, I act like my offline version on the internet; but some people don’t. Adrian and I discussed how people, in video games, act like they own the game; showing narcissistic tendencies which spill into their offline world. …
What obstacles stand in the way of greatness?
Being someone that is on the path of Mastery, I’m in tune with the obstacles that can impede me from achieving Mastery. So, anyone who’s overcome obstacles on the path to Mastery is interesting to me. It’s also one the reasons why I’m a HUGE fan of Robert Greene, the author of The 48 Laws of Power, The Art of Seduction, The 33 Strategies of War, The 50th Law and Mastery.
He studies power and mastery in all his books through the lives of people from past and present.
In his latest book, Mastery, he explores the idea of reaching Mastery and how in order to reach it he lays out how social intelligence matters, because you can be brilliant in your field, but if you’re bad with people you neutralize your talent and expertise:…
Most companies, as well as individuals, suck at innovation because they suck at change. Why? First and foremost, succeeding at change requires open mindedness because if you aren’t open to new ideas how can you expect others to be open to yours. …
Much like corporations become slow and stagnant, our own skills decline as we age; unless we do something about it. Nowhere is this more apparent than in decision making……