Culture tells us what to do when the leader isn’t in the room. We’ve all heard this before, and being able to achieve this is one of the daunting challenges of leadership.
It is not unusual to be in a strategy session and come up with all kinds of great quotes and soundbites, that are quickly forgotten when everyone leaves the room. The key is to be able reduce those great quotes into “concrete behaviors” that happen on a daily basis.
For me, the challenge is ongoing. And to face this challenge, I use a code: FLUSH.…


