Category Archives: Leadership

My Disruptive Heroes Interview with @simpletonbill

Popular blogger and author of multiple best-selling books, Bill Jensen, nominated me as one of 50 Top Disruptive Experts. An elite group of Disruptive Heroes, that already includes Marissa Mayer, Guy Kawasaki, John Hagel and many others.

And, as part of his Disruptive Heroes series, a few week ago I was interviewed by Bill. At the end of this post, you’ll find the short video interview.

To provide you with some context, he asked me the following three questions:…

Innovation starts with needs but it doesn’t end there

Businesses, either new or “me-too’s”, set out to fulfill a need in the marketplace. Whoever fills this need in a better way, usually is rewarded with profits for a long time. But, profits does not a sustainable company make. Though this particular story I’m about to tell you doesn’t talk about billions of dollars in revenue being evaporated, it does touch on the illusion of customer loyalty.

About 5 years ago, I started advising and then joined a celebrity baby clothing startup called Tuni&G which has a new line of newborn baby clothes for a boy.…

Leadership, not process, is the keystone of innovation

To think differently, act differently. For most, easier said than done. I’ve stressed this over and over again. And will keep on stressing it because I know we’ll never get over it. Simply put, there are those that seek new thoughts before taking action. And, there are those that will only take action until those new thoughts are sketched out in a methodology. Usually, by someone else.

So, everyone seeks new thoughts about innovation thinking. It has gotten to the point where people will put a new “name” on old and known concepts to make it look new. The literature around strategy and innovation is vast, and if we’re seeking breakthroughs, one thing will always be clear: to be strategic is to be unconventional.

Again, that means not just thinking differently, but also acting differently.

Last week I wrote about how there is a lot of focus on innovation methodologies, but not so much on the leadership part. Let me put it clear: no amount of the latest methodologies will save you.

This is because methodologies spread easily. Once something becomes a best practice, everyone else jumps in.

Mindset precedes methodology

The sad thing is that when a company is considering hiring service providers that provide innovation capability their criteria is based on specialization on a specific methodology. Instead, they should be hiring providers who have the mindset of an innovator. Or even better, develop the mindset themselves.

Wishful thinking, I know.

Although I think methodologies like design thinking are great because it is about putting the customer at the center of what you do, a methodology doesn’t equal mindset. The d. school has this mindset, but most companies don’t. You can teach skills, but not attitude and character. That is why the pursuit of innovation is more about leadership than anything else. Leadership, not process, is the keystone of innovation.

The point is that no single strategy or methodology will tell you what to do. But leadership, will help you push through. Put simply: where there’s leadership, there’s innovation.

Scale leadership, not process

The “how” of innovation is what gets the most attention. But the real hard part, is just “getting started”. That is what leadership is about. No map? No problem. Let’s make one. It is no secret that the most innovative companies in the world don’t really have “a process” to talk about. What they do have, is a distinct culture.

Just like Jack Dorsey talks about technology disappearing, and so it is with methodologies. They shouldn’t matter. What people touch and feel is your intent. Anybody can sell a methodology, but not everyone can sell an emotion.

How do you scale leadership? First, you must understand that culture precedes process. A culture of learning isn’t built unless people are learners and are encouraged to constantly learn more. To create a culture for innovation, leaders must focus on outcomes, develop trust, challenge status-quo & be inspiring.

Activities like these are not on a manager’s typical to-do list. But, this comes back to one simple principle: do what others are unwilling to do. Because, for things to change, somebody somewhere has to start acting differently.

Bottom line: Act differently to think differently. Culture is built through action and conversation. We can’t think our way to a new behavior because we can’t trust our own thinking. Go, do.

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Strategy doesn’t inspire people. Conviction does.

simon sinek on leadership

Before strategy, have an opinion.

Everyone wants a strategy, but not many have an opinion. I’ve talked about this before, purpose matters. And although I don’t like repeating the same message over and over again, I’ve got a feeling this is never going to end.

A real opinion, to me, is a stretch thought about what everyone thinks is important. For example, Steve Jobs believed design was just as important as technology. Hence, Apple builds products from an artistic point of view. And, it just so happens that they created products that became “must-haves”.…

HBR’s 10 Must Reads: The Essentials

HBR essentials

Last week I shared with you HBR’s 10 must reads on innovation. Today I’ll share HBR’s 10 Essential must reads.

Again, just click on the link and voila!…

Tunnel vision: The enemy of strategic thinking

tunnel vision

Two weekends ago, I went to Disneyland with my brother. We had a good time and got a on a lot rides. Including some I’ve never gotten on before. Astro Blasters is one such ride. If you’ve never experienced it, think of it as a shooting gallery on wheels.

Basically, you ride a two person pod that has two laser guns attached to it along with a screen that shows you how many points you have. Your task is to hit targets with the letter “Z” on them. Different targets are worth different points. And, as you’ve probably guessed, you have to accumulate as many points as you can.

What is interesting about this ride, beyond the shooting, is that the Disney staff loading you onto the pods don’t tell you about specific goals (points) you should reach for. Nor did I see any Leader boards anywhere. I did see people taking pictures of the screen where their total points is displayed. Most likely they were going to share this with their friends and brag about it.

It is a fun and exhilarating ride. Very different that just sitting there and looking at your surroundings. But…ask me what I remember about what I saw inside. Not much.

I do remember where I saw those “Z” targets I had to shoot at. I don’t remember much of what was around that. Interesting right?…

Future-proofing: Asking questions that anticipate great challenges

This is a short post, but I really want to bring attention to this issue because uncertainty is the norm, and we all have to deal with it. How do we do that?

There is no right answer.

But, to start, we have to be conscious about it. Then, we have to make an effort to look at what isn’t there and formulate what could be. To do this, we can start by asking better questions. This is the same dilemma Clay Christensen was in when he was studying disruption. Because he knew that a primary task of leadership is asking questions that anticipate great challenges, to be able to help business leaders better deal with uncertainty and its many challenges, he had to start asking better questions himself.

So, here’s how he figured out how to start asking better questions (last paragraph):…