A solopreneur just launched a product that would’ve required a 12-person team two years ago. A regional bank is approving loans in 4 minutes that used to take 4 days. A manufacturer eliminated 80% of their customer service queue without firing anyone; they redeployed them to solve complex problems AI couldn’t touch.
Tag Archives: Creativity
The AI Paradox: Why ‘Democratization’ Is Creating a New Elite
There’s a comforting narrative making the rounds in boardrooms and LinkedIn posts: “AI will democratize excellence. Everyone will perform like the best.”
It’s a nice story. It’s also dangerously wrong.
Why AI-First Companies Fail Without People-First Culture
Here’s what most leaders get wrong about AI transformation: they think it’s a technology problem. It’s not. It’s a human problem that technology can solve, but only if you build around people, not despite them.
How Leaders Kill Innovation (And Don’t Even Know It)
Leadership is just another code word for innovation. Every business I’ve ever dealt with that sought help with innovation had leadership challenges. I’ve always said that if you want innovation, you have to eliminate what stands in its way. And what stands in its way? Old mindsets, outdated ideas, hubris, unquestioned processes and practices.
AI Isn’t an Add-On. It’s a Reinvention Mandate.
I was talking with a collaborator last week who kept framing AI as something we’d “layer into” existing processes. Make the workflow faster. Reduce some costs. Optimize what we already have.
Be Fundamentally Different, Not Incrementally Better
A few times a month, I listen to Lenny’s podcast. The interviews are great, but the one I heard recently is a must listen: His interview with Jag Duggal, the Chief Product Officer of Nubank.