Archive for: March, 2020

Act As If You Don’t Know…Because You Really Don’t

This COVID-19 situation is making people act in very predictably irrational ways. Some people are arguing that COVID-19 is some kind of hoax, that it’s been made up to destabilize the economy on purpose. I’ve heard other people argue that the virus was made in a lab, it wasn’t; it comes from nature.

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Don’t Disrupt, Create Better Options

Throughout the school year a university in Mexico, Cetys, invited experts from outside to come to campus and talk about different topics to its students. I was invited to talk about disruptive innovation, but the COVID-19 virus changed that and classes and all other activities were cancelled.

Are You Really Committed To Your Customer Experience?

My haircut is very simple, all around the head with number 1. It has been like that since I was 18 years old. So sometimes I cut my hair myself, and most of the time I go to the barber if I’m not feeling like doing it myself. My long time barber passed away a few years ago so I’ve been jumping from barber to barber. And in recent months I found this place that’s a combination barber and spa with a sports focus. All the barbers are women, dressed in sports pants.