
Bad managers, good managers, great managers. What’s the difference? I understood the distinction when I was 18 years old. I worked at FedEx Ground, and I was protected by my Manager because I made him look good as a result of my breaking rules that hadn’t been broken but were bottlenecks to unrealized value; I unlocked that value by systematically breaking them!


“Be yourself”, is universal advice. You hear it in movies, songs, video games, and day to day life. Parents, friends, coaches, teachers, girl and boyfriends, co-workers; they’ve all told us. Heck, we’ve said it too to other people, “Just be yourself”.

