Tag Archives: Innovation

Innovation posts of the week: How to think like an innovator

Innovate on Purpose: Why innovation can’t be benchmarked by @ovoinnovation
Think Like an Innovator – HBR
Tackling Complexity and Wicked Problems with Design Thinking by @ralph_ohr & @tdebaillon
The Case for Competitive Collaboration – Core77
Six Bite-Sized Innovation Lessons From Ebay’s New Design Think Tank – FastCo Design
Innovation’s Nine Critical Success Factors – HBR
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The simple half step principle for innovation

There’s a very interesting article on the history of camouflage in the Atlantic. It profiles one of it’s leading innovators, Guy Cramer, and a new concealment innovation called Quantum Camouflage.

Though the history of camouflage up to today is very cool, there is a paragraph I want to highlight regarding Guy Cramer’s thinking about innovation.…

Innovation posts of the week: The Business Models Investors Prefer

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Innovation posts of the week: Secret to innovation is imitation

Steve Denning on Lean Startups – Part 1 and Part 2

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Innovation posts of the week: An Iterative Approach to Innovation Strategy

Six Creative Ways to Persuade Your Team to Implement Your Innovation

An Iterative Approach to Innovation Strategy via @ralph_ohr

How to Use Networks to Spread Ideas by @timkastelle

Four Simple Low Resolution Innovation Tests – HBR

The Slow Hunch: How Innovation is Created Through Group Intelligence – RWW

Appropriate Innovation Makes Good Sense by @paul4innovating

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Customer service matters as much as innovation

This past week I read two amazing customer service stories. First, there’s Sarah Green’s story on how she left her friends house keys with an Amtrak employee because she forgot to deliver them herself before she left for Boston. The Amtrak employee delivered the keys of course.

Then there’s Rick Broida who’s two HP desktop PC’s died within two weeks of each other, and ended up getting both PC’s repaired for free without a warranty.

Go ahead and read them, they’re well worth it.

While both stories are shocking, it’s a shame they have to be shocking. Why can’t these types of stories be the norm?…

Innovation posts of the week: Choking the innovation funnel

The Challenges of Real Change Required by Innovation Consultants by @paul4innovating

Is it true that a relaxed mind is more creative? by @jabaldaia

Choking The Innovation Funnel by @jhenning

The Seven Deadly Sins That Choke Out Innovation – FastCo Design

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