A friend recently told me he’s worried AI will make his design skills irrelevant, that clients will soon use AI-powered tools instead of hiring him.
I told him, “Focus on doing what AI can’t.”
A friend recently told me he’s worried AI will make his design skills irrelevant, that clients will soon use AI-powered tools instead of hiring him.
I told him, “Focus on doing what AI can’t.”
David Senra has read over 400 biographies of history’s greatest entrepreneurs, and he can quote them from memory with the fervor of a preacher.
A solopreneur just launched a product that would’ve required a 12-person team two years ago. A regional bank is approving loans in 4 minutes that used to take 4 days. A manufacturer eliminated 80% of their customer service queue without firing anyone; they redeployed them to solve complex problems AI couldn’t touch.
There’s a comforting narrative making the rounds in boardrooms and LinkedIn posts: “AI will democratize excellence. Everyone will perform like the best.”
It’s a nice story. It’s also dangerously wrong.
Here’s what most leaders get wrong about AI transformation: they think it’s a technology problem. It’s not. It’s a human problem that technology can solve, but only if you build around people, not despite them.
Leadership is just another code word for innovation. Every business I’ve ever dealt with that sought help with innovation had leadership challenges. I’ve always said that if you want innovation, you have to eliminate what stands in its way. And what stands in its way? Old mindsets, outdated ideas, hubris, unquestioned processes and practices.
I was talking with a collaborator last week who kept framing AI as something we’d “layer into” existing processes. Make the workflow faster. Reduce some costs. Optimize what we already have.