Most executives come to me with the same question: “Where should we be using AI?”
Archive for: April, 2026
AI Is Creating Idle Capacity, Not Innovation
A friend of mine manages a department at a call center that handles bail bonds. Every Friday, she spends about two hours tracking down numbers scattered across multiple Excel files, pulling them into a single report. It’s tedious, mechanical, and completely automatable.
10x More Productive Means 10x Fewer People. Now What?
There’s a question your board is already asking, even if your leadership team isn’t: if AI makes every employee dramatically more productive, what do you need all those employees for?
What I’ve Learned Diagnosing AI Projects Before Building Them
When a client enters an AI engagement, they typically arrive in one of two ways. They know exactly what they want: a custom AI build, an automation, an agent. They’ve seen, read, or heard something. They have a spec in their head.
Stop Treating AI Like a Tool. It’s a Foundation
Every industry will be transformed by AI. Some will evolve. Others will disappear. New ones will be built from scratch. That’s not a prediction. It’s already in progress. The only question that matters now isn’t whether AI will reshape your business. It’s what position you’ll hold when it does.
The CEO’s Real Job in the AI Era
Most CEOs are playing AI like a defense game. Automate the reports. Trim the headcount. Speed up the support queue. Squeeze a few more points of margin out of the existing business. Check the AI box. Move on.