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Culture tells us what to do when the leader isn’t in the room

Culture tells us what to do when the leader isn’t in the room. We’ve all heard this before, and being able to achieve this is one of the daunting challenges of leadership. It is not unusual to be in a strategy session and come up with all kinds of great quotes and soundbites, that are [...]

To innovate better to ask for forgiveness than to ask for permission

Cultures of innovation are naturally dynamic. Employees think of new ideas and try them on the fly. Processes and procedures are fluid. There often is no one right answer to a problem, but rather experimentation drives many projects, efforts, assignments, and ultimately opportunities for improvement. With that said, in my neck of the woods, businesses [...]

The case for discovering what business you are really in

What business are you really in? Most can’t answer this question. And if they do, it is a rather functional driven answer such as: we make vacuums. How meaningful and memorable is that? I was reading through a note about General Assembly, a co-working space, and how it is shutting down it’s co-working services for [...]

Tower Infinity and the Power of the Opposition Strategy

Last week, South Korea announced that it will build the first ever invisible skyscraper. The proposed Tower Infinity will use cameras and LED screens to disappear. Think about that for a second… We usually hear about countries building the next tallest skyscraper all the time, but this a break from that narrative. And that is [...]

What are the common sources of resistance to change?

Scott Berkun has a great quote about resistance to ideas: The default state of an idea is non-adoption. Reflecting on this quote, it useful to consider why that is so. For many reasons, people, in any arena, will resist change. That is just the way it is, so it is best to expect it. While too [...]

Getting the small things right is a first step towards innovation

Nobody likes to be rejected. But, there are times when you know you’ve provided value by facilitating clarity. This happened to me recently… Last week I had a meeting with a very public mexican CEO, where we talked about innovation and its various forms. He clearly wants to innovate in various areas, but was honest [...]

Strategy is hard. Innovation is harder

By now, you should know that I don’t sugarcoat it. No recipes, frameworks, or any other method with promises of a silver bullet. No BS here about how easy it is. With that said, here is another anecdote for you… Yesterday we visited a prospect, we talked about how we could help them make some [...]