jorge barba

Hello my friend, welcome to the Game-Changer! A blog about innovation, new ideas and how the world is changing. I’m your host Jorge Barba, an Innovation Insurgent. You’re here because you’re interested in being or becoming a Game-Changer in everything you do. Let’s do it!

I’m CEO of Netek and I’m also the President of the Baja California Innovation Cluster.

I also work with startups and corporations. Need help reinventing your innovation capability, developing new growth platforms and revenue streams?

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LET’S TALK


Customer Service, entrepreneurship

AI Should Remove Effort, Not Humanity

Most businesses think they need to choose: automate for efficiency or keep humans for the “personal touch.” That’s the wrong problem entirely. The companies actually winning at customer experience aren’t making that choice. They’ve rebuilt their operations around a completely different model, one where AI and humans amplify each other through a continuous learning loop.
entrepreneurship, Innovation, Leadership

AI Adoption Isn’t a Technology Problem, It’s a Courage Problem

You’re not unready for AI. You’re stalling. You’re waiting for more certainty, better case studies, clearer ROI models, but what you’re really waiting for is someone else to take the risk first. And every day you wait, someone in your industry is learning what you’re not. Here’s how businesses should actually approach AI adoption, based on what separates the 5% who succeed from the 95% who fail: