jorge barba

Hello my friend, welcome to the Game-Changer! A blog about innovation, new ideas and how the world is changing. I’m your host Jorge Barba, an Innovation Insurgent. You’re here because you’re interested in being or becoming a Game-Changer in everything you do. Let’s do it!

I’m CEO of Netek and I’m also the President of the Baja California Innovation Cluster.

I also work with startups and corporations. Need help reinventing your innovation capability, developing new growth platforms and revenue streams?

amazon electrolyte powder

LET’S TALK


Customer Service, entrepreneurship

AI Should Remove Effort, Not Humanity

Most businesses think they need to choose: automate for efficiency or keep humans for the “personal touch.” That’s the wrong problem entirely. The companies actually winning at customer experience aren’t making that choice. They’ve rebuilt their operations around a completely different model, one where AI and humans amplify each other through a continuous learning loop.