What is something everyone needs to learn but few know how to do well? I was recently asked this question, and I responded: Listening to understand, not just to respond.
Category Archives: Innovation
3 Lessons On Customer Obsession From DoorDash
Customer obsession is thrown around as if every business does it. Truthfully, most businesses are profit obsessed; not customer obsessed. So what does customer obsession look like? A business that says they’re customer obsessed is one that sees their customers as their North Star; they start from them and work backwards.
Managers, There Are 3 Types of Failure. And Only One You Should Praise To Drive Innovation
The organizations that no longer exist are the ones that failed because they missed the future. Why did they miss the future? Because they were late to the party or got disrupted by an upstart. They never led, thus got disrupted. Ironically , organizations that fail operate with a fear of failure. Internally, it’s this mindset that kills any chance at disrupting themselves!
6 Qualities of Leaders Who Innovate
As we close 2021, I want to publish a short post on leadership and innovation. Innovation is another code word for leadership. Innovation doesn’t happen on its own, and it’s not a one person show, but a team game. But there is a spark that’s needed to get started, and that spark starts with a person who wants to change things for the better, imagines a better world; someone who thinks and acts differently.
7 Leadership Behaviors That Build Psychological Safety in The Workplace
Humans are a clusterfuck of emotions. Fear of failure, of being judged, of being wrong, of being seen as incompetent, as being seen as ignorant, all contribute to the challenge of creating successful teams that both get along and bring out the best of each other.
5 Myths of How Insights are Generated
in Creativity, Innovation
Where do great ideas come from? There isn’t single source but I believe the best ideas are grounded on a unique insight. I’m not talking about the aha! moment, when something crystalizes in your mind’s eye and suddenly everything becomes clear; no I’m talking about something more deep.
The Best Ideas Are The Ones That Expand a Market
There is no shortage of ways to come up with entrepreneurial ideas, ways of doing something better, ways of thinking, approaches to problem solving, etc.. Companies are started everyday, most are copycats of what already exists, of what is hyped, of what already works.