Though chatbots have existed for some time, everything changed once Facebook opened their platform a few years ago and has now made chatbots buzz around artificial intelligence.
Chatbots are little more advanced today but it’s safe to say that we’re in the experimental phase of chatbot development and adoption. And companies that want to approach artificial intelligence will have to experiment to drive innovation or be left behind. It’s how Conversa Lab approaches projects with prospects that are interested in developing a chatbot for their business.