Innovation must reads of the week: To truly innovate, create pleasant surprises Jorge 13 years ago [View the story “Innovation must reads of the week: To truly innovate, create pleasant surprises” on Storify] Related PostsStop Treating AI Like a Tool. It’s a FoundationThe CEO’s Real Job in the AI EraWhen Anyone Can Ship an App, the Product Is No Longer the MoatThe Four Levels of AI Literacy, And Why Most Companies Are Stuck at Level ZeroThe Customer Should Always Have A Seat At The TableThe Hidden Cost of Best Practices: Why Playing It Safe Is the Riskiest Move You Can Make Share this: Email a link to a friend (Opens in new window) Email Print (Opens in new window) Print Tweet