Tag Archives: psychology

The Myth of Common Sense

The myth of common senseLast year I advised a restaurant owner on customer experience strategy for his restaurant. He had previously done benchmarking against other restaurants, but felt and knew he was missing something more deeper, something that would stick with people. Being a giver by nature, he wanted that same attitude to be part of the day to day operation; he felt that was missing.

Reframing Resistance to Change

we can't change people to our view if we don't understand theirs

No standard behavior change, no innovation. It’s that simple. True Innovation results in a step-change where we can’t imagine going back to the old way, but the road to that outcome is full of rejection. It’s hard to overstate how important this is: if you’re not getting rejected you’re going the wrong way.

How The Internet Brings Out Our Good And Bad Personalities

the internet changes our personalityIs the internet bringing out your dark side? Technology is changing our personalities – for the worse.

The internet changes the way we think and act. I don’t know about you, I act like my offline version on the internet; but some people don’t. Adrian and I discussed how people, in video games, act like they own the game; showing narcissistic tendencies which spill into their offline world.

The Seven Deadly Realities of Human Nature

What obstacles stand in the way of greatness?

Being someone that is on the path of Mastery, I’m in tune with the obstacles that can impede me from achieving Mastery. So, anyone who’s overcome obstacles on the path to Mastery is interesting to me. It’s also one the reasons why I’m a HUGE fan of Robert Greene, the author of The 48 Laws of Power, The Art of Seduction, The 33 Strategies of War, The 50th Law and Mastery.

He studies power and mastery in all his books through the lives of people from past and present.

In his latest book, Mastery, he explores the idea of reaching Mastery and how in order to reach it he lays out how social intelligence matters, because you can be brilliant in your field, but if you’re bad with people you neutralize your talent and expertise:

As our decision making skills decline with age, how does it affect our ability to innovate?

As our decision making skills decline with age, how does it affect our ability to innovate?

Much like corporations become slow and stagnant, our own skills decline as we age; unless we do something about it. Nowhere is this more apparent than in decision making…