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What a small hardware store owner can teach you about creating value

Pepe Paez is a technologist with a deep enthusiasm for marketing strategy. With more than 10 years in the software development industry, he keeps a strong understanding of technology that goes where he goes and is part of his signature in new projects. Most recently, his interest and expertise revolves around Pricing Strategy and overall Strategic [...]

Your strategy should help tell a story

A leader’s most important responsibility is identifying the biggest challenges to forward progress and devising a coherent approach to overcoming them. In contexts ranging from corporate direction to national security, strategy matters. Yet we have become so accustomed to strategy as exhortation that we hardly blink an eye when a leader spouts slogans and announces [...]

To find new market opportunities and grow, study non-consumers

The key to company growth is to create more value for your customers, which means better satisfying their unmet needs. With that said, if you’re an established business that is looking for growth opportunities, look for people who are not your customers. Non-consumers, people who are  not taking advantage of the benefits your product or [...]

Competitive advantage in social media: Carpe Diem Stupid!

Yesterday one of the surge protectors in my house, the Back-UPS 500 from APC, finally gave up on me after 6 years. Since I’m using another surge protector from Belkin to protect other electronic devices already, I ran over to Office Depot to buy replacement for the APC. I ended up buying a Belkin. As [...]

Please understand me. I want you to

The only way to understand what customers (our children) are thinking is to put ourselves in their shoes and step into their world. Look at the world from their eyes. We have to close the gap between their world and ours if we are to understand and help solve their problems in a better way.

Laser focused products are more emotional

People don’t care about your products features, they care about what it does for them. And the way to do that is by making your product laser focused on satisfying that job.

Unconventional marketing strategy starts with ‘what not to-be’

Entrepreneur Miki Agrawal’s unorthodox marketing strategy resulted in Slice Perfect, a pizzeria that’s not like a traditional pizzeria.