Tag Archives: Knowledge Creation

Innovation posts of the week: Why Companies fail to innovate

 

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Innovation posts of the week: Innovation always starts with empathy

 

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Innovation posts of the week: Combining scale with agility

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Reverse brainstorming: A better way to generate creative ideas

brainstorming

When we consider ‘how aha really happens‘ the traditional method we use for generating creative ideas, brainstorming, has flaws. Ask your friends, when do they have their best ideas? They will seldom answer, ‘during a brainstorming session’. Most likely it was in the shower, while driving and stuck in traffic or while daydreaming. The fact of the matter is ‘we can’t schedule creativity’ because we don’t know when that ‘aha’ will strike. Yet despite this basic human process we find that managers schedule a specific time for teams to come up with creative ideas.

This is not how creativity works in our brains. (Read page two of ‘How Aha really happens’):

“Over the past decade, neuroscientists have come a long way in figuring out how ideas form in the human mind. As it turns out, their findings contradict how most companies understand and organize innovation. But very few executives know that. They continue applying their conventional wisdom, unaware that science has overturned it.”

Another common belief is that having diverse people involved in a brainstorming session improves idea generation and selection. While this is true that doesn’t mean that the human element of ‘bias’ doesn’t exist. Group dynamics stifle innovation:

For example, in brainstorming sessions several people can quickly dominate a conversation often restricting the sharing of all potential ideas. In other cases, individuals may think less critically about a problem because they are happy to let others do the heavy lifting.  And, those people who lack confidence or internal credibility are more likely to practice self-censorship within peer groups. Finally, groups can be a breeding-ground for organizational barriers such as cultural norms and management bias that limit creativity and critical thinking.

Ok so now what?

Hybrid Model of Brainstorming

I think a better way of brainstorming is doing the opposite of typical brainstorming. For example, instead of brainstorming in groups to solve a particular problem at a particular time, setup a weekly meeting and let people bring in ideas on any subject that strike them at any time during the week. Interesting right?

Also in a traditional brainstorming session the group picks out the idea right there. Instead, don’t decide right away. Because if you brought an idea on any topic at all, the rest of the group might not have thought about the topic before. They’ll greet you with a blank stare in their face.

So instead of evaluating your idea the group will ask you to explain the idea as best you can, including all the elements that you combined in your head to come up with the idea. Then everyone goes off and think about individually and the discussion can continue over emails, telephone or in person. Eventually, a promising idea might emerge from the pack. At that time, it’s time for the ‘What Works Matrix‘ as an individual or group exercise.

Bottom line is creating the element of surprise at the beginning of idea generation. Because if you don’t create surprises you aren’t innovating.

Reverse brainstorming isn’t new

Now that you know how creativity works in the brain, the point is that our brains make connections continuously without us being aware of it. And because this is a natural human process, it’s key that we take advantage of in a whole week or month and not just in a two hour session.

Now, new research suggests that this hybrid model of brainstorming is more effective than the traditional one. While the research may be new, the practice is not. Firms such as IDEO have been doing this for years. They’re well known for including people from diverse backgrounds in all their meetings, essentially preparing a cocktail mix of ingredients to generate creative ideas.

This is how creativity works in the brain.

Obstacles don’t go away easily

Personally, I practice this model of brainstorming myself but have encountered problems. For example, if you’re the only one who brainstorms this way you’ll end up generating ideas that make no sense to others. They’ll think you’re nuts but at the same time they’ll give you the benefit of the doubt since you seem to have all the cool non-conventional ideas. Another problem is that people are used to brainstorming and selecting an idea right there. They don’t want to give an idea time to ‘simmer’ in their brains because of the bias for action. And also because they have more ‘important’ things to do in their routines and supposedly have no time to think. Blah!

So what to do?

Well you have to get people on board in the new way of brainstorming. My recommendation is ‘educate’ your team on how creativity works in our brains so they become aware of their own tendencies. This isn’t necessarily going to eliminate all obstacles but it’s an effective way to get people to believe, and as a plus they’ll feel smarter.

Thoughts? Do you practice a version of reverse brainstorming?

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Innovation posts of the week: Finding the voice of the customer

In case you missed them here are this weeks best readings. And as always from innovation experts themselves 😉

Innovation — the New Two-way Play – Knowledge@Wharton

Using HR strategically for Innovation by @dscofield

Four Principles for Crafting Your Innovation Strategy – Technology Review

Finding the Voice of the Customer with Jose Briones via @brioneja

5 Steps to Success in Customer Innovation Programs – Outside Innovation

Innovation Ain’t So Easy Mr. President – Think Google, Not GE by @adam_hartung

Adoption barriers and other reasons innovative ideas fail by @ovoinnovation

Innovations Best Kept Secret by @mikemyatt

Why Are some Incremental Innovations Considered Game Changers? by @davidaaker

How 3M Gave Everyone Days Off and Created an Innovation Dynamo – Co.Design

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Can innovation be bred in a group or is it an individual effort?

Spotted this question on a discussion on Linkedin and thought I’d repost my answer here and hopefully get your thoughts. (Linkedin group is open so anyone can comment there too Winking smile)

Great question. Ideation geared towards innovating can happen at both levels but I think it’s important to separate creativity from innovation. True innovation (execution of idea) happens with a group. Ideation (creativity) can be done individually and in most cases this is where ideas are born. A small group of committed and passionate people then help refine it.

What is important to consider is that when brainstorming in a group it is less effective as ‘group think’ takes over, so a better approach is to come up with ideas individually and then bring them into a collaborative environment. It’s also important to have themes (objectives) to shoot at as these will provide context for discussion. Once the ideas are in the collaborative environment the real fun begins. Ideas are just the beginning, getting people to buy into them and then help you execute is the key.

Another area of importance when talking about groups is creating serendipity. For example being in this discussion is a form of serendipity, and we as a group might come up with an idea by commenting back and forth. So this also needs to be taken into consideration as to how the idea formed.

Bottom line: Innovation is a team game!

Thoughts?

UPDATE: Jonah Lehrer wrote up a great posts in which he argues that: “The era of the lone genius is coming to an end.” – Teamwork is becoming the heart of innovation. It’s a must read!

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Innovation posts of the week: 6 interpretations of innovation

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