Tag Archives: Innovation

The best leaders are pattern thinkers

the best leaders are pattern thinkersLook at any of the top innovative businesses in the world and you will see that it is driven by an innovative leader. So I was not surprised that yesterday’s post, 5 future-proof questions to ask people in the know, resonated with you.

Jack Martin Leith commented: “Great post. Thank you Jorge. A prerequisite for someone asking those five questions is to be in a state of perpetual curiosity, and I don’t think that can be acquired. Any thoughts?”.

My answer:

Enthusiasm drives employee engagement…and innovation

As much talk and attention innovation gets, the topic of employee engagement isn’t far behind. And with good reason, the latest report from Gallup concluded that only 13% of employees worldwide are engaged at work. Damn!

But Gallup also points out that companies with engaged employees outperform those without by up to 202%, so there’s something we can learn from organizations with highly engaged employees.

It’s important that we must make a distinction here, for an engaged employee is not a satisfied employee. The point being that just because companies post pictures and videos of their employees having fun doesn’t mean that they are also satisfied with their work.

With that said, the following thread on Quora caught my attention because the person responding indicated why she was both engaged and satisfied with her work: Why are so many people content with just earning a salary and working 9-6 their entire adult life?

Just a little bit better doesn’t delight customers, it puts them to sleep

Let’s be competitive on price and offer just a little bit of better service…

I heard an on the ground salesperson say that on a call last week. I later told the CEO about it and let him know what I thought about “just a little bit”. Below is an extended version of what I said to him. A quick thought is you will never hear innovators say “just a little bit”, only non-innovators say that!

Interview: My thoughts on the power of innovation

A few months ago I was interviewed by Media Shower about my thoughts on innovation. Here are the questions and my answers about the origin of the Game-Changer blog, my background, how companies can foster free thinking and the development of new ideas, recruit creative thinkers and how anyone can learn to think innovatively.