Do you have a User Manual of yourself for others to learn about how to deal with you? This is an interesting idea I read about in an interview with Ivar Kroghrud, lead strategist of QuestBack, by Adam Bryant for his upcoming book Quick and Nimble: Lessons from Leading CEOs on How to Create a [...]
The way a problem is defined guides the way people think about it. You can never have/experiment with enough tools. I like to experiment with various “problem definition” approaches, as I believe this is the most important step in the innovation process. While there are various ways to define a problem, I think there isn’t [...]
Like other people who write about, consult on , and do innovation, I get asked about books a lot. There are the basics you want to read like Innovation and Entrepreneurship by Peter Drucker, The Innovator’s Solution, Crossing the Chasm and others. I tend to want to read books that have more unconventional ideas in [...]
It’s been a while since I’ve posted about a book about innovation. Being that there are so many of them, and I get quite a few to read and review, there are only a handful that I would recommend. The Innovation Killer by Cynthia Barton Rabe is one of those that I recommend you read. [...]
When I was in high school and college, I got to work both as a customer service and as technical service rep for Tracfone and Verizon. I broke a lot of rules in that time. Stupid rules like reading the script. Back then, over a decade ago, it was a common practice to read a [...]
I must say, I’m highly experimental. So when I saw the tweet below, I was a little skeptical about the content.