Tag Archives: Innovation

Reframing Resistance to Change

we can't change people to our view if we don't understand theirs

No standard behavior change, no innovation. It’s that simple. True Innovation results in a step-change where we can’t imagine going back to the old way, but the road to that outcome is full of rejection. It’s hard to overstate how important this is: if you’re not getting rejected you’re going the wrong way.

5 Challenges Tijuana Must Overcome to Become an Innovation Hub

tijuana innovation ecosystem

This is part 1 of 2 on my view of the Innovation Ecosystem in Tijuana. In part 2 two I’ll share with you what we’re doing to approach these challenges.

Every city around the world that aspires to be relevant in the Next Economy by potentializing the talent of its citizens goes through growing pains, Tijuana is no different.

We’re going on 5 years since a couple of friends and I launched the 1st Startup Weekend in Tijuana, which became a catalyst for the ongoing entrepreneurial movement in the city. The local government launched their own initiative, Emprende Tijuana, 2 years later. Numerous accelerators, technology centers and co-working spaces have popped up since then.

It sounds great, to an outsider. But is the ecosystem really thriving?

If you’re satisfied with activities, then we’re doing just fine. In my view, we’ve still got ways to go to catch up or leap ahead other cities around the world.

So where are we?

As President of the Innovation Cluster of Baja California, entrepreneur, advisor to startups and large enterprises; I’ve got a holistic view on the ecosystem. Without the support of hard data, below are some thoughts on the 5 basic challenges Tijuana must overcome to become an innovation hub in the Cali-Baja region, Mexico and the world:

Quality of ideas / projects; lack of strategy

In the summer we organized a Binational Innovation Rally, the quality of ideas that emerged were very low. It is a fact that there’s too much focus on “tropicalization”, not innovation, here  in Tijuana and Mexico in general.

What ends up happening is we get good enough products and services that solve local problems. I think this is the case with most ecosystems around the world not named Silicon Valley, New York, Boston, Tel-Aviv, London, Berlin, etc.; every idea is a local version of what worked elsewhere.

This point can also be described as an ambition deficit: exploration is not an actively practice habit and mindset.

In the bigger picture, there is no coherent strategy aligning efforts as to where they should be focused.

Collaboration with industry

A very big problem that I see is that established companies in this city / region do not participate in the startup environment. These companies have many problems, and no one cares to help them. Innumerable startup projects could be created to serve these local businesses.

Unfortunately, the industry pays lips service to giving a damn about innovation inside their organization. Most big businesses here are not where key decision makers hang out, so you have to slog through layers to bureaucracy to even get a chance to pitch anything. And because there are not key decision makers, there is a lot of resistance to doing new, surprising and radically useful things; so collaborating with outsiders is a tough pitch.

More mentality less methods

Following the previous point, I see that everyone wants to solve challenges with methodologies; be it design thinking and / or lean startup, or another methodology that was imported from another place. In the last two years I have seen people who participated in some Startup Weekend, attended some of my workshops, and based on that experience have convinced themselves to be experts in innovation.

Of course, “innovation consultant” is becoming a hot career as all that is required (in the eyes of those who are ignorant) is the ability to facilitate design thinking workshops. There are many charlatans using methodologies as an argument that they’re experienced in the art of innovation, combined with ignorant people who do not value real talent; it affects the ecosystem.

Just because you know how to list things in a business model canvas, recite the steps and use a couple of tools doesn’t make you a strategist; much less an innovator.

What’s missing is an exponential mindset across universities and the government, more on this on a later post.

Lack of identity

Back in 2014, I helped lead a strategic planning session for Emprende Tijuana and one of the points that came out of that is how Tijuana “should become a tech hub”. Of course, nowadays every city in world aspires to be the next Silicon Valley.

But we must accept the facts before even beginning to consider that narrative: Tijuana, first and foremost, is a manufacturing hub.

That isn’t going to change in the Next Economy. What can change is what it manufactures and how it manufactures. The challenge is accelerating and enabling this transition to robotics and other emerging technologies.

It’s also become the gastronomic epicenter of the Cali-Baja region, which gets more attention than anything else.

Becoming a thriving innovation ecosystem requires many things that Tijuana doesn’t have, three of which are universities focused on technology, diversity of thinking and financial support for ambitious projects.

Just to give you an idea of how contradictory it is, the last Tijuana Innovadora was full of speakers and specialists in social media marketing; who are not innovators themselves.

I’m not saying there isn’t talent here, there is. The problem is risk aversion is ingrained in the culture and identity.

We don’t need another Silicon Valleys, we need different Silicon Valleys.

So, the question is: who do we want to be? What role does Tijuana play in the future of Mexico and the world?

Collaboration is an oxymoron

Continuing the previous point, thriving ecosystems of innovation have many components. But there is one trait we can adapt from Silicon Valley: pay it forward.

I believe this trait determines the success of an ecosystem because it is the most simple act of kindness anyone can provide. Put simply, you add value by helping push interesting ideas forward without expecting anything in return.

This attitude doesn’t exist on a daily basis in Tijuana. Most everyone looks out for their own interests first, second and third.

The word collaboration is thrown around like a badge of honor, but here collaboration means business opportunities; not exchange, sharing and development of new knowledge.

Nowadays we live in a connected society where we can connect with people across the world, if we can’t share and develop new knowledge physically then how can we expect to do it with people from different cultures?

Change a Behavior if You Want to Change a Result

English: A collage of an image modified with 1...

English: A collage of an image modified with 16 different Instagram filters (Photo credit: Wikipedia)

I started 2017 will a couple of posts about reinvention (here and here). Fittingly, Recode published a look into Instagram’s reinvention. The story goes that a few years ago, Instagram was seeing a dip in sharing and engagement on their platform. Driving this change was the mass of brands and celebrities sharing and promoting as much as they can, lowering the quality of friend and family interaction Instagram became known for; the user experience they set out to create with Instagram.

Generalists Are Hardwired for Reinvention


My last post on the challenges Generalists face in a society that rewards specialists got a lot of attention from people who are Generalists themselves (from healthcare); not from Specialists.

One of them is Dr. Jonathan Griffiths who spoke at a TEDx about how healthcare needs to embrace Generalists:

4 Challenges Organizations Face To Get The Most From Generalists


New challenges require new approaches. All organizations have new challenges on the table all the time, but most are not equipped to come up with new approaches to conquer them because they can’t think and act differently.

This is a specialization challenge.

As a rule of thumb, your business needs more generalists than specialists if it wants to innovate. Don’t get me wrong, specialists are valuable. But Generalists are the innovators, the ones who are most capable of dealing with complexity; the ones that connect that dots.

Yesterday I joined Innochat to chat about T-Shaped people and culture for collaborative innovation (see transcript). I’ve written quite a lot about Generalists (here, here, here, here, here, here, here, here), so I won’t touch on here the well known factors about being a Generalist, hiring and managing.

Instead, I’ll touch on the challenges…

Game-Changer’s Most Popular Posts of 2016

Game-Changer's Most Popular Posts of 2016

2016 is over. What a year. In terms of writing, this year was was my most varied and productive yet. As 2016 comes to a close, I want to share the 10 most popular posts from the year. These posts cover a range of topics, but the overall theme is hard to miss: being future-proof is more important as ever as we enter the Next Economy. Economies are undergoing the greatest shift since the industrial revolution, and it’s time for organizations to work together and chart a new course forward.


10 Emerging Technologies that will drive the Next Economy

2016 might have been the year AI finally came of age, and from here on out it will only get more interesting and more annoying because everyone will pitch it forth and center as a unique competitive advantage.

AI underpins all technologies, including AR and VR, genetics, and drones. The Next Economy is going to look very different as new technologies will enable new interactions and business models.

Solving the 10 most common innovation challenges

Innovation doesn’t happen in a straight line, the greatest enemy is corporate culture. In this post I lay out 10 common innovation challenges inside organizations and how to solve them.

Innovation isn’t a job

Innovation isn’t a job, it’s a mindset. A better way to look at “innovation is everyone’s job” is: Not everyone is cut out to be an innovator, but everyone can point out things that can be done better.

Want To Hire Innovators? Here’s How You’re Dismissing Them

Hiring 101 says that one should hire for culture-fit. The problem with this idea is it leads to complacency and closed mindedness; which blocks innovation. If you want innovators you have to hire for cultural contribution.

How Do You Learn How To Learn? Learn From Learners

A culture of innovation is a culture of learning. In this post I lay out a few ways how you can become better at learning…

Creativity At Work: How To Implement And Manage It So It Delivers Innovation

To manage for innovation is to manage for creativity. In this post I lay out 6 things that companies and managers can do to support and inspire creative work.

How Technology is Disrupting Geopolitics with Abishur Prakash

On this episode of the Big Bang podcast I chat with Geopolitical Futurist Abishur Prakash about his new book Next Geopolitics where he lays out how technology is changing geopolitics.

Most Bosses Don’t Know What Purpose Is

What are the most important leadership skills? According to a study, the ability to inspire and motivate others is most important at all levels. Yet, most leaders don’t understand how to inspire…

How Do You Train People In Jobs That Are Yet To Exist?

Education is ripe for reinvention. With the rise of AI, many jobs will eventually be automated. That means we need to sharpen and further develop the skills at which AI is not good at: empathy, creativity and collaboration.

The attitude needed to be a better forecaster…and innovator

Best forecasters (& innovators) have ability to keep changing their minds. “Experts” are overrated.