- Nine Ways to Test an Entrepreneurial Idea – HBR
- Innovative companies are constantly obsoleting themselves via @ralph_ohr
- Only Outthinkers Will Survive Today’s Paradigm Shift – Fast Company
- No Vision = No Innovation by @ovoinnovation
- How to prevent ideas and opportunities from falling through the cracks – SmartBlog Insights
- Staying Ahead of Innovation Challenges by @richardsona
- The Five Habits of Great Innovators – Fast Company
- What is the Customer’s Role in Breakthrough Innovation? by @ralph_ohr
- Why disruptive businesses are worth so much – Innosight
- Wicked Problems — Our Defining Challenge by @finikiotis
- Making Innovation Matter – Businessweek
- Are You Improving or Innovating? Knowing Makes a Difference – Fast Company
- A Co-creation Primer – HBR
- Some good readings on Design Thinking by @jabaldaia
What did I miss?
Making people happy is such a radical idea that it’s a sad thing to see when people are seeking help on how to be more decent to humans. That’s why delivering happiness is not business as usual. I’ve previously written about how Zappos has designed their business model around the idea of ‘delivering happiness’. Yet there’s still a lot of doubt around this ‘radical’ concept, see this Forbes article that asks: is employee happiness a corporate responsibility?
When I see questions such as these I cringe. Well of course it is! Seriously, why would anybody want to work at a place that makes them unhappy? I understand answering this questions is a lot more complicated because it deals with human nature, but it really doesn’t have to be. Grab a pen and paper, an important idea is coming up…
A recent Fast Company article backs this up. According to a study by David Rand of Harvard: People who spend time with happy people are more likely to become happy themselves.
Think about that for a second. Is that something too complex to understand? Do we really need this type of research to understand something so human? No. We don’t really need this type of research to know that hanging out with happy people will makes us more happy. Or that making unhappy people happy makes us happier. It’s common sense!
And that’s not all. Even more telling is that sadness is twice as infectious as happiness. No surprise here either, as an unhappy customer is more likely to tell five people how much your product or services sucks as opposed to telling just one. And by the way, this also includes your employees. Their part of the equation too.
With so much at stake, why can’t we get our heads around that happiness is actually simple?
Here’s the problem: Organizations have a lot of ‘business sense’ but not a lot of ‘common sense’.
Simply understanding that happiness and sadness are contagious should be enough for any organization to treat their people and their customers with decency. Would you rather be know for spreading sadness than happiness? Didn’t think so!
The BIG idea is very simple then: make people happy. Why? Because if your employees are are happy then your customers will be happy. It’s a win-win scenario. Everyone is happy and it all originated from you. That’s what people will remember, trust me
- Innovators take note – don’t ask for too much change by @mwbiz
- The Anti-Innovation Disease by @dscofield
- The Secret Ingredient to Successful Innovation – HBR
- Absorb Emulate and Innovate by @chrisbrogan
- Companies Who Care Outperform All Others – Why? – Fast Company
- Is It Knowledge, Creativity or Innovation? via @ralph_ohr
- #Gartnersym: innovating using business model analogies by @martinhowitt
- Innovating designed products and experiences by @ovoinnovation
- Design thinking and Open Innovation strategy by @jabaldaia
- What Happens When You Really Meet People’s Needs – HBR
- Evolution and Innovation – where do Ideas come from? by @randyhaykin
- Experiments to identify golden opportunities by @donsullblog
- Where is the problem? Any idea? by @jabaldaia
- Dissatisfaction Drives Innovation by @timkastelle
- How to Kill Your #1 Enemy: Inertia by @stevetobak
- How to Unleash Your Human Potential | Fast Company
- Chris Anderson: How web video powers global innovation – TED
- How Social Technologies Can Kickstart Innovation – Computerworld
- Is innovation really something you can teach? Absolutely! via @psychtoday
- The Surest Way to Destroy an Innovation Initiative – HBR
- Companies Need All The Innovation They Can Get by @pwcinnovate via @ralph_ohr
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- From Business Models to "Betterness" Models by @Umairh – Harvard Business Review
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