All technology encounters resistance from people initially, as time goes by some get adopted faster than others; this is a fact. If one wants a certain amount of business news to be known in the world about the service they offer, then the use of technology is a must. One of the technologies within the domain of artificial intelligence that is just getting started is emotion recognition through cameras and E.E.G..
According to The Economist, Brain-computer interfaces could offer a way for humans to co-exist with artificial intelligence. But, the idea that we can control machines with our thoughts polarizes people; there a worries that AI could hijack BCI’s and enable machines to control us.
At Netek we don’t believe this to be true. BCI’s are already helping people with disabilities achieve better outcomes in their day to day lives. Who better to explain our perspective on BCI’s than our own Chief Scientist; Octavio Romo.
While machine and deep learning are advancing the state of artificial intelligence, there’s still a long way to go before machines can replace us; if ever. Still, we have to recognize that today we are surrounded by computing power: devices, virtual assistants and robots; it’s everywhere.
Right now machines are really good at replicating and doing a better job than humans at repetitive tasks that require a lot of processing power and pattern recognition. But AI has trouble replicating those things that humans are really good at: understanding, motivating, and interacting with human beings.
Which is why you shouldn’t be worried machines will take your job: Machines will not replace us until they become emotionally intelligent.
This is important because as artificial intelligence continues its journey into the mainstream in 2018, and emotion AI becomes more present in discussions about AI; it’s worth asking: why does AI need emotional intelligence?
AI needs emotional intelligence to facilitate machine-human interaction
Before we can share our lives with machines, we must teach them to understand and mimic human emotion. Today machines can recognize faces, and they can also read our emotions:
With that said, beyond the “cool” factor, why does AI need emotion?
Here are three reasons why:
- To assist us. For now, bots are mindless minions that do our bidding. Google Home is a sidekick that tells us NFL scores. But when we want to send a bot on an errand to pick up the kids in an autonomous car? When the bot will fill in for us in an interview? When we want a bot that cares for an elderly person? The AI of the not-so-distant future had better be ready to tackle more complex challenges than simply looking up the weather.
- To understand us. If we are going to empower machines, algorithms, and software to do more of the work that humans used to perform, we have to imbue them with some of the empathy and limitations that people have; aka emotional intelligence.
- To make us better human beings. Just because technology can do something doesn’t mean it should. But we believe emotionally intelligent technology can makes us better human beings.
The future is already here. For a look into how this looks like, checkout our last post where we outlined 10 useful things emotion AI can do.
Originally posted in Vibetek blog.
This was the year most every large company took notice of the rise of artificial intelligence. But while it encapsulates many categories – machine learning, deep learning, computer vision, natural language processing, speech recognition and others – there is still one category that hasn’t been recognized, beyond academia, and that’s emotion recognition; or affective computing.
Computers are increasingly able to figure out what we’re feeling. A recent report predicts that the global affective computing market will grow from $12.2 billion in 2016 to $53.98 billion by 2021. The report by research and consultancy firm MarketsandMarkets observed that enabling technologies have already been adopted in a wide range of industries and noted a rising demand for facial feature extraction software.
Affective computing is also referred to as emotion AI or artificial emotional intelligence.
On this episode of the Big Bang Podcast I’m joined by Sergio Langarica, President of Netek – a neuro applications technology company, to talk about the future of emotionally intelligent technology.
Sergio has 20 years of experience in Information Technology ranging from Start-Ups to Global Players. He is an avid promoter of these industries in Mexico and abroad in various Board of Directors roles at the Mexican Chamber for the Electronics, IT and Telecommunications Sectors.
Netek, based in Tijuana Mexico, has recently finished developing it’s technology after two years of R&D. Their first product, still in beta, is a an affective computing platform called Vibetek.
Below are some questions and our chat:
- Talk to me about Netek
- What is affective computing?
- Why does emotion recognition matter? How do businesses benefit?
- In what types of applications does emotion recognition have a big impact?
- What applications have caught your attention recently that use emotion recognition?
- Which industries have adopted affective computing faster and why?
- How do we combat people’s fear that emotion AI will replace them? And on the flip side, how do we combat consumers fear that this technology is to invasive to their privacy?
- How far are we from mass adoption from companies? What has to be true for the adoption to happen?
- What is your advice to B2C companies that want to embed emotion AI into their business? How do they get started? What strategies will lead to success?
- How can communities connect with NETEK?
We invite you to experiment using our API or download our app.
The Big Bang is a weekly podcast. Tune in every Tuesday for more discussions on what’s possible.
Intro audio is by Arturo Arriaga, outro audio is Candyland by Guy J.