jorge barba

Hello my friend, welcome to the Game-Changer! A blog about innovation, new ideas and how the world is changing. I’m your host Jorge Barba, an Innovation Insurgent. You’re here because you’re interested in being or becoming a Game-Changer in everything you do. Let’s do it!

I’m CEO of Netek and I’m also the President of the Baja California Innovation Cluster.

I also work with startups and corporations. Need help reinventing your innovation capability, developing new growth platforms and revenue streams?

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LET’S TALK


Customer Service

Is The Customer Always Right? No!

If you’ve ever worked in customer service (everyone should!) you’ve heard your boss say that making the customer happy is key to delivering great service. Though customer service is a key activity for all businesses, customer service is not a job people jump with excitement to do. Maybe because there are some ideas that have gone unchallenged for many decades that make it a not so great job! I worked as a customer support representative…
entrepreneurship, Innovation, Leadership

The Importance of a Diverse C-Suite

Diversity has always been essential to the culture and success of any organization. Not only does it promote difference and authenticity amongst its employees, but it allows for greater collaboration between unique minds, experiences, and values. Unfortunately, however, our organizations and their relative leadership teams aren’t always representative of the world we live in and for that reason, they may remain stagnant and struggle for growth.