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5 Innovation must reads of the week: The Remarkable Ways We Gain Insights

[View the story "5 Innovation must reads of the week: The Remarkable Ways We Gain Insights" on Storify] … [Read more]

Innovation = reducing errors + increasing insights

From Farnamstreet: Via Seeing What Others Don’t: The Remarkable Ways We Gain Insights (Kindle): … [Read more]

#innochat q&a summary: Overcoming innovation inertia

Any discussion on how to overcome the obstacles to innovation is always interesting. My "Law of Innovation Inertia" post generated some interest a few weeks ago, and was the main topic of yesterday's #innochat. Here are the four questions we … [Read more]

Join me on #innochat for a discussion about Overcoming Innovation Inertia

A few weeks ago, I published a post that got some decent reaction from peers. Titled "Law of innovation inertia", I touched on the topic of copying approaches that have worked for other companies. My stance is that one should think for themselves, … [Read more]

The Customer Experience Advantage: Always be connecting dots

I once wrote about connecting the dots. But connecting the dots isn't constrained to strategic thinking, it applies in every domain. For example, to read a person's unspoken thoughts, you can read their body language. This takes some preparation, but … [Read more]

5 innovation must reads of the week: Why bigger is no longer better

[View the story "5 innovation must reads of the week: Why bigger is no longer better" on Storify] … [Read more]

What are the common sources of resistance to change?

Scott Berkun has a great quote about resistance to ideas: The default state of an idea is non-adoption. Reflecting on this quote, it useful to consider why that is so. For many reasons, people, in any arena, will resist change. That is just the … [Read more]