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Make your own game

Here’s my latest post on @Oninnovation: Make your own game  Enjoy! The essence of strategy is choosing to perform activities differently than rivals do; and the most vital competitive weapon is not lower price, but new ideas. Across the border in Mexico, we  have a taco shop in every corner. They all sell the same [...]

Delivering happiness: Not business as usual

A few days ago I wrote about how Zappos has broken the rule that a business exists purely to make profits. They’ve designed their business model around the concept of ‘happiness’ and have made it clear that the customer IS their business. The idea is driven that by making their employees happy it further drives [...]

For brands who care about you, actions speak louder than words

“For things to change, somebody somewhere has to start acting differently.” – From the book Switch: How to change things when change is hard. I was watching the above video from Trendwatching’s trend video report from earlier this year and it got me thinking about which brands I love and which I think care about [...]

A young mind is a healthy mind

I wrote an article for On Innovation a few weeks ago and it was published yesterday: Finding your crayons: Innovation inspiration from the young. Initially I wanted the the article to be titled ‘A young mind is a healthy mind’ but I guess that didn’t say much, but here then is what I mean in [...]

To create change don’t be afraid to shake things up and take charge

“For things to change, somebody somewhere has to start acting differently.” – From the book Switch: How to change things when change is hard.   If you want your team to do things differently just send them an email right? Just merely saying ‘let’s be different’, ‘let’s innovate’ in an email is not going to [...]

Why purpose matters

The decisions people and organizations make about where, how, and why to invest their energy all stem from a need of purpose.

The no. 1 innovation skill you need to master

A friend of mine who recently visited this blog made the observation that I make a lot of reference to sports. I thought this was kind of cool because he noticed it, and understood what I was trying to convey. This is an important observation, because as we’ve mentioned before, one of the key skills [...]