What drives someone to complain? Selfishness and frustration. Last week I published a post about complaining, driven by selfish reasons, and how it stands in our way of making progress.
Today I’ll focus on frustration.
From the department of keeping things simple, here’s a quick post that was inspired by a conversation I had last week with a friend.
It’s common to talk with friends and family and hear them complain about their job; everyone does. Mostly, people complain about their boss, not being appreciated, not getting opportunities, and not getting rewarded for their work.
Do you or your organization lead its customers? Yes, lead. Not just serve them, but lead them. In other words: Do you look out for them? Do you demand of them when they don’t demand more of themselves? Do you transform them?
Why do organizations fail? There are many reasons, mostly because they become irrelevant by failing to evolve and adapt to a changing world. The reasons this happens are many, but one thing is certain: organizations where everyone agrees with each other, where no friction exists, and where no one challenges the status-quo is certain to miss the future and eventually fail.
I’m very instinctive, have avoided many problems when I’ve followed my gut; and gotten into unnecessary ones when I’ve ignored it. Sound familiar? All of us make intuitive-based decisions, and most of the time our intuition is wrong. Why? In short because life is messy, there’s no way around it, and previous success makes us overconfident in our abilities.
There are many reasons why entrepreneurial ecosystems like Silicon Valley and others thrive while others don’t. One of those reasons is the act of paying it forward. The health and progress of every entrepreneurial ecosystem in the world lives and dies by the ability of its diverse network of people and groups to share with each other; this includes knowledge and contacts.
Whenever I get asked by executives about how their companies can innovate they expect me to respond with a prescriptive 3 to 5 point checklist of things that will solve all of their problems. Instead, I respond with a question: what are you doing to impede it?