True disruption is rare, specifically because it means creating a simple solution for an unserved market at a lower cost. So I was delighted to start reading Jim McKelvey’s book The Innovation Stack. Jim is the co-founder of Square, the payments company, along with Jack Dorsey, co-founder of Twitter. In the book he uses the story of Square to shine a light on how innovation happens when you create a solution for an unserved market; classic disruption.…
For things to change, someone has to start thinking and acting differently. Most of the time, it’s maverick’s who challenge the status quo; not incumbents. For all the talk about corporate innovation going on, truth is there’s not much going on. Most of it is just talk. In the big scheme of things, any story about corporate innovation is truly an anomaly.
Maria is a friend of mine who is an obsessive perfectionist. She’s someone who doesn’t tolerate failure, who gags at the very thought of it. And when she has experienced failure, her way of dealing with it is to believe she’s a loser.
How does Netflix innovate? Just like any organization that has a track record of innovation, you have to start with it’s culture. Luckily, you can learn about Netflix’s culture from the CEO himself. In his book, No Rules Rules: Netflix and the Culture of Reinvention, Reed Hastings describes 4 steps which all employees follow within Netflix to pursue an idea they’re passionate about.
Working for a traditional company means that you follow a set of rules, the company is configured so things happen in a determined way on a daily basis. There are set processes, therefore surprises are chided and anything that disrupts routines is avoided.
There are many warning signs of bad leadership and management, one of them is when followers are confused. Last week I witnessed a meeting between a manager and his immediate reports. The manager called an impromptu meeting to let them know that he felt that no one was obeying him, that they were slacking off and that he would change them with new people if things didn’t change.