How does Netflix innovate? Just like any organization that has a track record of innovation, you have to start with it’s culture. Luckily, you can learn about Netflix’s culture from the CEO himself. In his book, No Rules Rules: Netflix and the Culture of Reinvention, Reed Hastings describes 4 steps which all employees follow within Netflix to pursue an idea they’re passionate about.
Working for a traditional company means that you follow a set of rules, the company is configured so things happen in a determined way on a daily basis. There are set processes, therefore surprises are chided and anything that disrupts routines is avoided.
There are many warning signs of bad leadership and management, one of them is when followers are confused. Last week I witnessed a meeting between a manager and his immediate reports. The manager called an impromptu meeting to let them know that he felt that no one was obeying him, that they were slacking off and that he would change them with new people if things didn’t change.
Whether people and organizations like it or not, the current pandemic is accelerating the digitalization of the enterprise at all levels. Still, many organizations are late to the party, and some aren’t acting at all.
There are thousands of books written, consulting services sold, it’s talked about all the time, and I’ve written about this many times, yet people continue to ask: what’s the fastest, less risky, path to innovation? Is there a cheat code?
One of the biggest mistakes people make as they take on leadership roles is they focus too much on the bottom line, and not much on how those results are achieved. Results matter, but unfortunately what they fail to see that improvement happens in the how not in the what.