Category Archives: Creativity
Is subtractive thinking the new normal?

Apple is on everybody’s minds these days. Yesterday, along with my partner and new team member (@dario_rivera), I was talking to a client about a few observations we had about some processes in their restaurant operation and how we think they are creating bottlenecks.
Our conversation ended up being about how there seems to be a race towards simplicity. It seems us humans are hardwired to keep on adding stuff and quite scared of eliminating.
But when everyone competes on ‘out-featuring’ (adding) the other guy, your best bet is to do the opposite and subtract (reduce/eliminate) features. It’s not that simplicity is the new normal, it always is. (more…)
Making creative connections: What matters is that you make them
While there are a lot of organizations that aggregate trends (see Trend Hunter and Trend Watching to name a few), people often ask me how believable those trends are and if they should be arriving at the same conclusions while doing their own trend hunting.
The answer is no.
The assumption is that is you give two people the same information and put them in separate rooms to formulate strategy they should arrive at the same answers. This is flawed thinking. If anything they should come out with more questions or different answers.
There are times when validation is great (predictable outcomes like in Manufacturing) but when creating the new, we have to look for evidence that doesn’t support our case, because if we don’t we risk falling into the confirmation bias trap.
Don’t fall into the trap of trying to make the same connections everybody else makes, make new connections and feel proud that only you see them. It takes courage to move in a direction nobody else is moving, but it’s also exciting.
If you’re making new connections between unrelated ideas already that are different from everyone else, King’s to you.
Remember: One of the key skills that distinguishes innovators is the ability to ‘associate’, to make connections across seemingly unrelated questions, problems or ideas. Cultivate it and make it your new key creative skill to master.
The wheel gets reinvented all the time

“Let’s not reinvent the wheel” How many times have you heard that? How many times have you said it?
For practical purposes, people don’t like to reinvent the wheel. It’s better to do, follow, use what is already there because it saves us a lot of time and grief by letting us see blind alleys and lost trails of others who have worked in our area.
In reality, the wheel gets reinvented all the time because we need an almost infinite variety of wheels. The gear was a reinvention of the wheel, as was the pneumatic tire. Nano wheels are being invented that will make nano machines.
I’m not saying that being practical is a dumb idea. It’s not. The key is knowing in what context pragmatism comes in handy to move forward while also understanding that simply imitating the success of others will not lead to the same outcome for you.
So the most practical and intelligent thing to do is to first ask: how can I improve this? How can I make it better?
Start turning your own wheels before you imitate someone else.
Related articles
- Reinventing wheels: Groupon and the Yellow page companies (jonsteinberg.com)
- Radio guest: Chris Zane, Author of Reinventing the Wheel (zanesafrit.typepad.com)
Find the revolution in constraints
Before I fell in love with technology my intent was to become an architect. Because of this I have an acute sensitivity with architects, so when I heard about the ideas of Bjarke Ingels a few years ago I was blown away.
When we think about innovation we talk about thinking outside the box so we can replace the existing box. But in doing so we sometimes completely forget about using the constraints of the existing box for inspiration. Thinking outside the box is just looking for solutions in other boxes and integrating/combining those ideas into the existing box to make a different and better box.
Watch these series of videos and notice how many times Bjarke works with contraints to create something revolutionary while not even attempting to do so.
Evolution leads to Revolution
Creative constraints as the BIG idea
Key point: Constraints help you focus on what matters. Then you can look beyond them in other boxes to see how you can re-arrange, re-imagine you existing box.
Related articles
- Bjarke Ingels Designs Ski Hill Wrapping High-Tech Incinerator (treehugger.com)
- Bjarke Ingels’ West 57th NYC Residential Pyramid Tower Unveiled (PICTURES) (huffingtonpost.com)
- Bjarke To The Future: Meet NYC’s New Green Architect Crush (greenbuildingsnyc.com)
- BIG news: Green architect Bjarke Ingels takes Manhattan (mnn.com)
Reverse brainstorming: A better way to generate creative ideas
When we consider ‘how aha really happens‘ the traditional method we use for generating creative ideas, brainstorming, has flaws. Ask your friends, when do they have their best ideas? They will seldom answer, ‘during a brainstorming session’. Most likely it was in the shower, while driving and stuck in traffic or while daydreaming. The fact of the matter is ‘we can’t schedule creativity’ because we don’t know when that ‘aha’ will strike. Yet despite this basic human process we find that managers schedule a specific time for teams to come up with creative ideas.
This is not how creativity works in our brains. (Read page two of ‘How Aha really happens’):
“Over the past decade, neuroscientists have come a long way in figuring out how ideas form in the human mind. As it turns out, their findings contradict how most companies understand and organize innovation. But very few executives know that. They continue applying their conventional wisdom, unaware that science has overturned it.”
Another common belief is that having diverse people involved in a brainstorming session improves idea generation and selection. While this is true that doesn’t mean that the human element of ‘bias’ doesn’t exist. Group dynamics stifle innovation:
For example, in brainstorming sessions several people can quickly dominate a conversation often restricting the sharing of all potential ideas. In other cases, individuals may think less critically about a problem because they are happy to let others do the heavy lifting. And, those people who lack confidence or internal credibility are more likely to practice self-censorship within peer groups. Finally, groups can be a breeding-ground for organizational barriers such as cultural norms and management bias that limit creativity and critical thinking.
Ok so now what?
Hybrid Model of Brainstorming
I think a better way of brainstorming is doing the opposite of typical brainstorming. For example, instead of brainstorming in groups to solve a particular problem at a particular time, setup a weekly meeting and let people bring in ideas on any subject that strike them at any time during the week. Interesting right?
Also in a traditional brainstorming session the group picks out the idea right there. Instead, don’t decide right away. Because if you brought an idea on any topic at all, the rest of the group might not have thought about the topic before. They’ll greet you with a blank stare in their face.
So instead of evaluating your idea the group will ask you to explain the idea as best you can, including all the elements that you combined in your head to come up with the idea. Then everyone goes off and think about individually and the discussion can continue over emails, telephone or in person. Eventually, a promising idea might emerge from the pack. At that time, it’s time for the ‘What Works Matrix‘ as an individual or group exercise.
Bottom line is creating the element of surprise at the beginning of idea generation. Because if you don’t create surprises you aren’t innovating.
Reverse brainstorming isn’t new
Now that you know how creativity works in the brain, the point is that our brains make connections continuously without us being aware of it. And because this is a natural human process, it’s key that we take advantage of in a whole week or month and not just in a two hour session.
Now, new research suggests that this hybrid model of brainstorming is more effective than the traditional one. While the research may be new, the practice is not. Firms such as IDEO have been doing this for years. They’re well known for including people from diverse backgrounds in all their meetings, essentially preparing a cocktail mix of ingredients to generate creative ideas.
This is how creativity works in the brain.
Obstacles don’t go away easily
Personally, I practice this model of brainstorming myself but have encountered problems. For example, if you’re the only one who brainstorms this way you’ll end up generating ideas that make no sense to others. They’ll think you’re nuts but at the same time they’ll give you the benefit of the doubt since you seem to have all the cool non-conventional ideas. Another problem is that people are used to brainstorming and selecting an idea right there. They don’t want to give an idea time to ‘simmer’ in their brains because of the bias for action. And also because they have more ‘important’ things to do in their routines and supposedly have no time to think. Blah!
So what to do?
Well you have to get people on board in the new way of brainstorming. My recommendation is ‘educate’ your team on how creativity works in our brains so they become aware of their own tendencies. This isn’t necessarily going to eliminate all obstacles but it’s an effective way to get people to believe, and as a plus they’ll feel smarter.
Thoughts? Do you practice a version of reverse brainstorming?
Related articles
- How Aha! Really Happens – The Flawed Premise of Brainstorming (peelleadershipcentre.wordpress.com)
- After the brainstorm (theglobeandmail.com)
- 5 Different Ways to Generate Ideas with These Brainstorming Apps (makeuseof.com)
Unlocking your creativity to fulfill your personal vision
I love this! Talk about freeing your mind, here’s a high powered conversation you don’t want to miss…
Alex Bogusky, formerly of Crispin Porter+Bogusky, has a weekly web show where he talks to all sorts of people who are making a difference. This week’s episode is called, Unlocking Your Personal Vision. This episode features a conversation with the team behind UFUSE – a company that helps individuals and companies unlock their vision and creativity. This one hour conversation is especially of interest, because Alex actually spent a week with them pushing his own vision and creativity to new heights.
The recipe for unlocking your personal vision: Genesis + Knowing why you’re doing it + staying with it.
Here are some ideas that were discussed:
Take a vacation and figure out what your vision is
- Purpose matters. Grab a pen and a piece of paper and write down the things that are important to you. Take your time and get it all out. Think about it as the starting point of a vacation to figure out what your vision is.
- Have courage. Creativity takes courage. Whereas creative decisions require courage, making fear based decisions that always lead to conventional paths as outcomes is what we always do. Break the pattern!
- If you don’t like it, stop doing it. 84% of people don’t like their jobs and would like to quit. It’s a terrible propositions because sometimes you just have to roll with the punches but if you’re really unhappy just stop doing it.
- Tell people what you would like to work on. If you don’t like the projects that you’re being tasked with, tell them them the types of things that you really want to work on. Sometimes speaking helps not only you but others too. Other people have dislikes too, and in an effort to conform we don’t say what they are. Speak up!
- If you’re working on fixing something that pisses you off, you’re in the right place. What are you dissatisfied with? What do you think sucks and can be done better? Can you feel how your soul gets filled with purpose when thinking about it? This is a good place to start.
- No matter how good it is, it can always get better. If you’re perfectly happy with how things are going already, why not make it better? Get out of your comfort zone.
It’s an hour long but I guarantee it’s well worth your time ![]()
Related articles
- 6 ways to unlock your creativity (holykaw.alltop.com)
- Alex Bogusky set to invent a new capitalism (adweek.blogs.com)
- 10 Blogs to Spark Your Creativity (psychcentral.com)
Will.i.am + Intel. What does it mean?
Image via Wikipedia
So the news broke yesterday that Black Eyed Peas singer Will.i.am is the new Director of Creative Innovation of chip maker Intel. It seemed to catch everyone by surprise. Well it shouldn’t really surprise you because it was only a matter of time when a major corporation would call on a ‘celebrity artist’ to collaborate on a deeper level. What is surprising are the protagonists: Will.i.am and Intel.
You see, innovation and design consultancies such as IDEO, Jump Associates, Frog Design have been collaborating with artists for a long time. It’s standard practice for them to bring them into the ideation and design process because they understand that innovation comes from anywhere including the creative arts. Now these are not ‘celebrity artists’, they’re artists from a local bar, freelancers or a friend of someone.
And that’s the difference. Big names joining forces gets noticed.
Examples of collaboration between celebrity artists and corporations exists already: Polaroid named Lady Gaga Creative Director of it’s imaging products last year and the result were the sunglasses that incorporate both a camera for taking pictures and video and an LCD screen for playing them back. HP brought in Dr. Dre and his Beats Headphones to help freshen up their Envy line of laptops.
And this is only the beginning…
But what do these collaborations mean?
Simple:
As tech companies try to figure out how best to sell their growing multimedia firepower to consumers, they are turning to creative types like will.i.am for ideas and insight into the tastes of a younger demographic, as well as looking for their star power to add some sheen to their products.
What these artists have in common is they’re part of the culture of fashion, music and design. They have huge audiences of fans and have a thorough understanding of what their fans like. They can move masses of people because they understand culture. They also have a sense of technology. These insights are extremely valuable to corporations.
Some may see this as a simple marketing gimmick. I disagree. What I think is this points to a much larger trend, and that is the need for corporations to understand culture. Grant McCracken dedicated a whole book to expose why corporations fall behind in understanding consumers and how this is simply a problem of not understanding that the world they live in, is much different than the one their customers live in. It’s rallying cry for the need to understand culture. To not just observe it but to live it and bring it into the corporation.
Insights are the seeds of great ideas and you have to understand the world your customers live in to uncover those insights. These collaborations help bridge that gap.
Thougths?






