Category Archives: Creativity

Is Empathy Overrated?

is empathy overrated?Is empathy overrated? As I posted a few weeks ago, empathy is the greatest creator of human energy; so I don’t believe it to be overrated. Still, there are those who believe too much empathy is not good. One of those people is Psychologist and author Paul Bloom, who wrote a book about the topic. I’ve found it interesting and have been reading and listening to his counter arguments to empathy; the main argument is it’s narrow, biased and therefore puts it ahead of rational thinking.

Contrarian Mindset: The Courage to Be Wrong

do you have the courage to be wrong? A couple of months ago I republished a list of all the ways Misfits (innovators) are misunderstood in the workplace and what they want from their boss to be able to get along with them. It got a great deal of attention immediately after I published it, many Misfits empathized with the list; non-misfits probably didn’t.

So for all of you non-misfits, today I’m going to elaborate on a key attitude of a Misfit: being a contrarian.

We Need To Think About Failure Differently To Drive Innovation

Mistakes aren’t a necessary evil. They aren’t evil at all. They are an inevitable consequence of doing something new

Yesterday I gave a talk to Foxconn employees and Directors about culture and how it drives innovation. A good way to frame culture is like this: what you reward and what you punish.

With that said, turn your attention to the following tweet:

Empathy is The Greatest Creator of Energy

Empathy the power of human energy

Illustration by Christian Laborin

If you ever meet me, know that I’m a giver. I really like understanding and helping people, it makes me feel good. I’m the type of person who needs to feel someone’s pain, so it’s natural for me to want mind meld and have a heart to heart with someone. I just can’t discard someone’s pain as if I’m the most important person in the world!

The Specialist’s Dilemma

beginners mind

Innovation has many enemies, but the one you can count on to rear its ugly head all the time is expertise. You see, true innovation is something new, surprising and radically useful; it’s an order of magnitude better than what currently exists. Expertise driven innovation results in incremental improvements, which is good for stability; but it hinders progress when it comes to making leaps.

To Maintain The Status-Quo Means Rejecting What Makes Us Super Human

    Maintaining the Status Quo is a recipe for stagnation

The status quo police is back, the innovation killers, with yet another article about how we should embrace maintenance because innovation is overrated. Last year I put my two cents in on this same topic and argued that though innovation has become diluted and meaningless maintenance is overrated.

The Myth of Common Sense

The myth of common senseLast year I advised a restaurant owner on customer experience strategy for his restaurant. He had previously done benchmarking against other restaurants, but felt and knew he was missing something more deeper, something that would stick with people. Being a giver by nature, he wanted that same attitude to be part of the day to day operation; he felt that was missing.