Via Quora: What can you change in a business that is strong enough to differentiate the business from all competitors, but without touching the product itself? For example, GILT, changed PRICE but didn’t change product, and opened a niche for discounted designer clothes. Phones International, changed the DISTRIBUTION MODEL of the mobile phone industry but it [...]
How can a business differentiate without changing the product itself?
3 Ways to help customers win
“It’s not enough that we win; all others must lose.” – Larry Ellison Heard this one yesterday. I’m all in for competition, but business isn’t about war (at some point I used to think like Genghis Khan too). It isn’t about beating competitors just for the heck of it. I find this focus on competing [...]
Don’t look for examples, be the example
I have a client who has (so far) the only SaaS payroll management solution for small businesses in Mexico. This is both great and bad. Let me explain… In our initial meeting I was told they used Workday as an example to follow. Their reasoning was that Workday has a very simple to use and [...]
Another reason why benchmarking against competitors is stupid
When everyone is emulating #1, the result is more of the same.
No competition = No innovation?
Can there be innovation without competition?


