Archive for: January, 2022

What Drives Us To Make Bad Decisions? Here Are 3 Drivers of Bad Decisions

Many years ago I was coaching a client of mine, during one of our sessions he asked me: You know Jorge, I need to get better at making decisions. How can I make better ones? His thinking was a good start, but a better point of departure is to consider and start at the opposite: why are you making bad ones?

3 Reasons Why Making A Decision Can Be So Difficult

Decisions. Big and small, they are part of our everyday life. Everything from choosing what to eat, where to park, what to pay attention to, who you date, who you marry, what you buy; these decisions determine ones future. Yet we don’t consider this when making most of these decisions; specifically the day to day ones.

3 Lessons On Customer Obsession From DoorDash

Customer obsession is thrown around as if every business does it. Truthfully, most businesses are profit obsessed; not customer obsessed. So what does customer obsession look like? A business that says they’re customer obsessed is one that sees their customers as their North Star; they start from them and work backwards.