All technology encounters resistance from people initially, as time goes by some get adopted faster than others; this is a fact. If one wants a certain amount of business news to be known in the world about the service they offer, then the use of technology is a must. One of the technologies within the domain of artificial intelligence that is just getting started is emotion recognition through cameras and E.E.G..
The Next Economy will be driven by 10 key emerging technologies, underpinning them all is artificial intelligence. At this point, AI is blogged and reported about intensely on a day-to-day basis. Still, unless you’re in the trenches, we don’t know how companies are adopting the technology.
Benchmarking is stupid. The only reason I recommend benchmarking, analyzing another company, is to learn what not to do. But most organizations don’t think this way. They analyze and copy what competitors do without a worry about whether their practices will work for them or not; including culture.