The only way to create new value is through innovation, but most companies pay lip service to it. That’s a fact. CEO’s say they value creativity from employees, the type that delivers disruptive offerings that result in new business models, but when push comes to shove CEO’s don’t really want new disruptive offerings; they are more worried about maintaining the status quo than in challenging it.
Most companies fail because they miss the future. It may seem simplistic to put it that way, but it’s true. There are many reasons why, the most common one is because they fail to meet the unmet, unarticulated needs of customers; this is attributed to ignorance and lack of care for customers.
Let me elaborate…
Calling all Hungry Minds!
About 5 years ago I started an offline meetup where me and a friend would each invite an interesting person to teach us something; I called it the Hungry Minds. It started as intellectual networking and just learning from someone else; there is no business card exchange. But it evolved into a brainstorm and support group. For example, we asked ourselves some of the following questions:
Though chatbots have existed for some time, everything changed once Facebook opened their platform a few years ago and has now made chatbots buzz around artificial intelligence.
Chatbots are little more advanced today but it’s safe to say that we’re in the experimental phase of chatbot development and adoption. And companies that want to approach artificial intelligence will have to experiment to drive innovation or be left behind. It’s how Conversa Lab approaches projects with prospects that are interested in developing a chatbot for their business.
Every once in a while I get emails from business people and students asking for advice on all types of challenges they’re facing. A recent one has to do with brainstorming for innovation, specifically how to fight cognitive bias so the group can be open to all avenues of the future.
Are chatbots a fad or the future? Over the last two or three years chatbots have become the defacto application of artificial intelligence. Adoption of chatbots varies depending on where in the planet you are located in but one thing is certain: this sector is growing very fast.
A friend of mine who recently embarked on his own entrepreneurial journey figured out that he doesn’t like dealing with people who suck at follow through. You know who they are: people who don’t follow up, forget, make excuses, disappear, and are energy and time wasters to those of us who make stuff happen.
I said, welcome to the club!