An often asked question. Yet, there are those who think that competitive advantages are everlasting.
Competitive advantage, it seems to me, has become an instrument of finance. As in, how can our company accumulate hoards of cash to become sustainable?
The defining metric for said advantage is profits. That is a mindset, I believe, of playing not to lose.
Accumulating a war chest of money doesn’t mean you will outlast the next wave of change, you have things upside down, for an investment in innovation is an investment in your future.…
No, we don’t need innovation offices or officers for our cities. Buzzword mania, and everyone wanting to be a part of the bandwagon make it a ignorant proposition. Most of the innovation offices want to resemble Silicon Valley, including its focus on technology.
To think differently, act differently. For most, easier said than done. I’ve stressed this over and over again. And will keep on stressing it because I know we’ll never get over it. Simply put, there are those that seek new thoughts before taking action. And, there are those that will only take action until those new thoughts are sketched out in a methodology. Usually, by someone else.
So, everyone seeks new thoughts about innovation thinking. It has gotten to the point where people will put a new “name” on old and known concepts to make it look new. The literature around strategy and innovation is vast, and if we’re seeking breakthroughs, one thing will always be clear: to be strategic is to be unconventional.
Again, that means not just thinking differently, but also acting differently.
Last week I wrote about how there is a lot of focus on innovation methodologies, but not so much on the leadership part. Let me put it clear: no amount of the latest methodologies will save you.
This is because methodologies spread easily. Once something becomes a best practice, everyone else jumps in.
Mindset precedes methodology
The sad thing is that when a company is considering hiring service providers that provide innovation capability their criteria is based on specialization on a specific methodology. Instead, they should be hiring providers who have the mindset of an innovator. Or even better, develop the mindset themselves.
Wishful thinking, I know.
Although I think methodologies like design thinking are great because it is about putting the customer at the center of what you do, a methodology doesn’t equal mindset. The d. school has this mindset, but most companies don’t. You can teach skills, but not attitude and character. That is why the pursuit of innovation is more about leadership than anything else. Leadership, not process, is the keystone of innovation.
The point is that no single strategy or methodology will tell you what to do. But leadership, will help you push through. Put simply: where there’s leadership, there’s innovation.
Scale leadership, not process
The “how” of innovation is what gets the most attention. But the real hard part, is just “getting started”. That is what leadership is about. No map? No problem. Let’s make one. It is no secret that the most innovative companies in the world don’t really have “a process” to talk about. What they do have, is a distinct culture.
Just like Jack Dorsey talks about technology disappearing, and so it is with methodologies. They shouldn’t matter. What people touch and feel is your intent. Anybody can sell a methodology, but not everyone can sell an emotion.
How do you scale leadership? First, you must understand that culture precedes process. A culture of learning isn’t built unless people are learners and are encouraged to constantly learn more. To create a culture for innovation, leaders must focus on outcomes, develop trust, challenge status-quo & be inspiring.
Activities like these are not on a manager’s typical to-do list. But, this comes back to one simple principle: do what others are unwilling to do. Because, for things to change, somebody somewhere has to start acting differently.
Bottom line: Act differently to think differently. Culture is built through action and conversation. We can’t think our way to a new behavior because we can’t trust our own thinking. Go, do.
This is a question I get a lot. Just like there is no shortage of creativity techniques, there are many innovation methodologies. For me, there isn’t one single way. Just like there isn’t a “one-size-fits-all” strategy that every company can plug and play onto itself. I think that just like every person/company should have their own reason for existing, they should come up with their own way on how to stay relevant.
For example, Intuit, came up with their own innovation methodology. It was crafted from their own values and reasons for doing what they do and why they do it. Here is their how:…
Before strategy, have an opinion.
Everyone wants a strategy, but not many have an opinion. I’ve talked about this before, purpose matters. And although I don’t like repeating the same message over and over again, I’ve got a feeling this is never going to end.
A real opinion, to me, is a stretch thought about what everyone thinks is important. For example, Steve Jobs believed design was just as important as technology. Hence, Apple builds products from an artistic point of view. And, it just so happens that they created products that became “must-haves”.…