Archive for: September, 2011

Innovation posts of the week: Anticipate what’s next

To innovate recognize when the system you are in is stuck

Last year, I wrote that a smart way to spot opportunities for innovation is to look for ‘undeniable truths’. Situations, ideas, statements that cause people to nod their heads in agreement.

And to make my point, I used a cartoon from The Oatmeal about why customer service sucks. Well, here’s another one (they do come in handy don’t they?) about why restaurant websites suck:

Innovation posts of the week: Where does innovation come from?

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