Archive for: April, 2011

Innovation posts of the week: #1 reason companies don’t innovate

Can you copy business models and transfer them to successful clones? via @business_design

Nussbaum: 3 Reasons You Should Treat Creativity Like A Game – Co.Design

Is your organization built for innovation? Try this audit tool – Customer Think

No Innovator’s Dilemma Here: In Praise of Failure – Wired

The No. 1 Reason Companies Don’t Innovate by @dscofield

Failure isn’t enough – HBR

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Don’t look for examples, be the example

I have a client who has (so far) the only SaaS payroll management solution for small businesses in Mexico. This is both great and bad. Let me explain…

In our initial meeting I was told they used Workday as an example to follow. Their reasoning was that Workday has a very simple to use and intuitive interface, plus they are the ‘leaders’ in the field. The studied them rigorously and brought the same principles over to their solution.

This hasn’t worked as planned.

Workday has and used a distinct set of capabilities that my client doesn’t have (development experience in new technologies for one). Plus the customer is also different. And Workday’s cluster of capabilities go beyond simple copy and paste design, look and feel.

These cluster of capabilities have to solve the customers problem, make his life easier. Ultimately that’s what matters.

Innovation posts of the week: From dumb questions to empathy

The Eight Emotional Barriers to Creativity and Innovation via @prwpmp
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Innovation Book Review: Disrupt by @lukegwilliams

Disrupt: Think the unthinkable to spark transformation in your business

I just finished reading Disrupt: Think the unthinkable to spark transformation in your business by Luke Williams. When there are almost and infinite supply of books and texts on ‘how to innovate’, Disrupt is the most intuitive and practical I’ve read. Ever.

One of the problems with books on innovation is that the majority of authors give you a big picture view of how it is that organizations innovate but don’t really explain it in practical terms. There’s no hand holding.

What makes Disrupt different is it takes the opposite approach, it’s Step-By-Step Innovation.

Luke is a former innovation practitioner at Frog Design and you can tell he worked hard to bring the innovation process down to earth. Providing methods and tools to guide you through the whole process, including a chapter on how to craft and pitch your idea to others. In doing so, he gives you the essentials to start disrupting in a week. And no, I’m not kidding.

Clear and focused, I highly recommend this book to you and anyone who wants to shake things up but are mind boggled on how exactly go about doing it.

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Is subtractive thinking the new normal?

Creativity is subtraction

Apple is on everybody’s minds these days. Yesterday, along with my partner and new team member (@dario_rivera), I was talking to a client about a few observations we had about some processes in their restaurant operation and how we think they are creating bottlenecks.

Our conversation ended up being about how there seems to be a race towards simplicity. It seems us humans are hardwired to keep on adding stuff and quite scared of eliminating.

But when everyone competes on ‘out-featuring’ (adding) the other guy, your best bet is to do the opposite and subtract (reduce/eliminate) features. It’s not that simplicity is the new normal, it always is.

benchmarking against the competition is stupid